Unable to set up Fusion 360 with my Autodesk account

[Anonymous]

Hi

I am unable to set up and log in to Fusion 360 on my Windows desktop with my Autodesk account. I am not sure what to do. I am a student and am trying to use an education account. My email is wwarren@stu.stmes.org

Thank you for your help

[innovatenate]

Can you describe exactly what happens when you try to log in?

Could this be a network connectivity issue?

Are you creating a new account and getting set up for the first time?

Thanks,

[Anonymous]

Hi,

I'm having the same problem. I've created an education account and am trying to install Fusion 360 Ultimate for the first time. The Installation gets stuck at "Setting up Fusion 360 for your Autodesk account..." The first time around it told me to seek help in this Forum.

I've already tried the installation on my Laptop and on my Desktop with the same results. The internet connection is solid and fast. My Autodesk ID is cgammete(atsign)gmail.com .

Any help/advice would be appreciated.

[innovatenate]

Thanks for letting us know about the problems with account creation! 

Occasionally, this issue can be related to network connectivity issues. The below link details how to cinfigure your network for Fusion 360.

http://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Netw...

Let us know if this is an ongoing issue and I'll ask the operations team to investigate deeper. I hope this helps.

Thanks!

[Anonymous]

Thx, it's working fine now. I think it was an account problem, as I was able to log in with a friends account.

[innovatenate]

Thanks for following up! I'm glad it's working now and I apologize for the delayed start.

Let us know if you have any questions!