Unable to renew start up licences

Unable to renew start up licences

skogmartin
Contributor Contributor
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Message 1 of 4

Unable to renew start up licences

skogmartin
Contributor
Contributor

I got an email telling me how to renew my liscence . But when I try to hit submit, nothing happens at all. Any ideas?

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531 Views
3 Replies
Replies (3)
Message 2 of 4

baribak
Alumni
Alumni

Hi

 

Thanks for informing us of this problem.  We will look into it immediately.

 

Is your license expired at this time or can you still use Fusion?

 

Thanks again!

 

Regards,

Kevin Baribault
Fusion 360 Quality Assurance
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Message 3 of 4

skogmartin
Contributor
Contributor
I have 13 days left. Tried it many times now, with reboot of both fusion
and computer. Still nothing happens after I click submit.
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Message 4 of 4

brianrepp
Community Manager
Community Manager

Currently you unfortunately cannot extend your entitlement until after your current Enthusiast period ends. We realize this isn't optimal and the team is in the process of making changes to allow renewal of the entitlement before the actual expiration.  Until then you will need to wait until your license expires.

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