Running list of small issues.

[Murenrb]

These are by no means show-stopping bugs, but I wanted to make them known if they are not already. We use Fusion 100% at our company and overall are pleased with it, but hope we can help improve some of the bugs we are seeing. Here are some recent onces:

The graphics issues:

1. sometimes the corners on projected planes in sketches show up CRAZY BIG! This is just a bit distracting and hard to work with. Here is an example:

 

2. Sometimes in drawings the screen is just garbled. You can "clean" it away using the mouse, but its still annoying. 

CAD issues:

1. When putting down a dimension between a circle and a line in a sketch the only viable option is the click between the circle's center and the line. If you click the line and the actual circle the dimension just goes away. In all other CAD programs, even inventor, clicking the circle and the line automatically selects the center.

2. Is it possible to turn off the odd animations around assemblies? My computer is pretty high end, but this animation sometimes throws it for a loop. Either it should be smoother or there should be an option to diable it. I don't think it adds much to the user experience. 

Like I said, none of these are deal breakers, they are just things we have noticed that could make the progra easier to use. We will keep posting as we keep using Fusion. 

[TrippyLighting]

To me the big dots and the garbled screen sound more like an issue with teh graphics driver of your GPU than a Fusion 360 topic.

Ae you sure you have the most recent drivers for your graphics hardware installed ?

[Murenrb]

We are running everything up to date. The computer that that screen shot was taken from was 100% up to date as of Dec 5th. I really doubt it is a driver issue.

I will push back against your post further by saying, blaming drivers in this case is a lame excuse. Even if the drivers were out of date, we should be asking more of autodesk. Fusion should just work. The days of updating drivers are over. Fusion is suppose to be a modern CAD package. This means there should not be systemic issues like this that require a user to do something as archaic as update a driver. If some peice of software is required, fusion should install that automatically. So I think this is exactly a Fusion topic.  Those screen shots were taken on a late 2015 MBP running with everything updated. Thats got to be the target computer for Fusion to "just work" on (for example, its the computer in the upper right corner of the banner image on this forum!). So lets hold autodesk to a higher level and not blame user hardware. 

[daniel_lyall]

why is it's ADSK fault you are haveing problems with your computer????????????????????????????????????????????????????????????????????????????

[TrippyLighting]

You did not provide that crucial bit of information that this is on a MacBook Pro 😕

On Windows computers for the failure modes you mentioned, updating graphics drivers is very often the remedy.

That is not a higher standard that you can hold Autodesk to, as they don't make the hardware, or the drivers.

That is different for Apple computers. But Autodesk does not make these either 😉 There are many Fusion 360 users that use Apple computers, including myself. I've worked with Fusion for a little over a year and cannot recall another user reporting  a problem with a garbled screen. There was one post very recently reporting these big purple dots.

If the animations are bothersome, you can't try to turn off some of the graphics eye candy and see if that improves the performance. I work on a mid 2010 i7 iMac and have all of that turned off except the Antialiasing, but I am not sure even that is needed on a MacBook Pro with retina screen. 

[Murenrb]

Sorry for leaving out that critical part, that's my bad. However, I still dissagree with the fundametal argument that we should not expect Fusion to have the ability to access and correct flaws in our hardware's drivers. This is done by other graphicaly intensive programs that queri what hardware is present, what drivers are availible, and asks the user if they want to update. I mean, there are only 3 companies that make graphics cards. 

But like I said above, these are not issues on our hardware. They are problems in Fusion. As for the animations, I tried setting some of them off. I am not having performance issues so much as just bothered/distracted by the animations. These are not show stopping issues here by any means. I am really just hoping a developer will spot these posts and give them some thought. 

[Murenrb]

Like I said above, there are no issues on our computers. Fusion has some quirky graphics bugs. I am reporting them.

[TrippyLighting]

I don't recall seeing a request in the Idea Staiton to turn off the animations, but I do think it would be useful. When I worked in Solid Works I turned those off as well.

Can I caonvince you to put that into the idea station ?

You'll have my vote.

[Phil.E]

Hi,

Sorry to hear you are having graphics problems. I have a few questions and a suggestion for you.

First, can you go to the graphics diagnostic and paste the info into a reply?

Second can you try turning off all graphics effects?

Have you changed any preferences? The default is for best performance.

While you are in Preferences, turn off Animate Joint Preview

I will log an improvement request based on your dimensioning problem and look into the giant icon issue. We have seen this before but I don't recall the cause or solution off the top of my head so I need time to find it. If anyone else has the link please share.

As for Fusion 360 managing your graphics drivers. This is impossible in OSX. All graphics driver updates are handled by the OS. Fusion is not allowed by Apple development rules to re-write drivers. At least that is my understanding of it. So we do our best to keep up with the (necessarily) older drivers that Macs use. The only control we have is which flavor of OpenGL Fusion will use. If that option is available to you you could try it. Its in preferences under Graphics.

Thanks,

[TrippyLighting]

Here is a link to the thread where I've seen these monster dots the first time.

[Murenrb]

Oh thanks for that link. That is actually from one of our enigneers! (you might notice its the same screen shot). I didn't know he posted it and I just aggregated it into our running list of issues. I will have him send me the graphics diagnostic and post it here. 

[Murenrb]

Here is the graphics diagnostic output. Thanks for registering the improvement request for the dimensioning issue. As for the graphics hardware, I totally get that and I actually think fusion does a fine job working on various archetectures. I have never thought this was a graphics hardware issue. It feels like a bug. The topic of graphics hardware was brought up. 

[GPU Information]

GPU Device: AMD Radeon R9 M370X 

GPU RAM: 2,048 MB

GPU Driver API: OpenGL

[Graphics Effects Settings]

Use high-resolution graphics: Off

Anti Aliasing: On

Ambient Occlusion: On

Object Shadow: Off

Ground Shadow: On

Ground Reflection: Off

Selection Display Style: Normal

Transparency Effect: Better Performance

[Notes]

The effects could slow down the graphics rendering; try to limit them for optimum performance.

[Limit all effects to provide optimum performance]

Off

[Phil.E]

Thanks for the info.

I logged the improvement for the line to arc/circle dimensioning. I covered both cases that Inventor does well.

More questions:

Are the giant dot problem and the garbled drawing problem seen on the same machine? Is there any way to further narrow down these issues. They are graphics problems, which also makes them bugs for Fusion 360. So you are all correct. 🙂

Some background: There are no other reports of this I have seen. Doesn't mean you are the only users finding it, but it's not widespread. This indicates right off the bat - hardware because of the myriad of combinations out there. Hardware issues generally center around the graphics experience.

So some more information might help narrow it down. Is there a second monitor in use? Are the problems 100% reproducible with certain steps, or somewhat random? Does a restart of the machine help? Any help you can provide to help get to the core issue is appreciated. Things like "when we turn off X it goes away" that you are in a unique position to find, are what I'm talking about.

One last thing, there is a graphics problem with drawings that doesn't look like yours, but does behave the same (the mouse scrubbing is my clue). It's only for some hardware. It is scheduled for a mid January update. It will be interesting if that fix handles your problem too. In the mean time I'll log another bug based on your replies here about that problem.

Thanks again, take care.

[Murenrb]

Phil,

We only see the issue on one computer, a late 2015 MBP with a second monitor. Here are the system specs:

The problems appear to be non-reproducable. We have tried to get them to happen on purpose without success. These issue are not that big of a deal and happen infrequently. I propose we wait until the next update and see if they go away. If we are still having them late Jaunary I will log another reply on this chain. Sound like a plan?

[Phil.E]

Thanks that sounds awesome. Thanks for your patience and help too.

[Anonymous]

@Murenrb

Hi I just want to find out, do you happened to have an old WACOM Board driver on your machines that you might had forgotten? Old means maybe 2 years old without any update. OLD Wacom driver does crash graphics when using Fusion 360.  If you do have that you might want to update that. That happened to me before because I just kind of not uninstalling the driver correctly. I actually had to reinstall the old one and use its own uninstall program to uninstall. The latest drivers for Wacom boards are working fine. Just a little experience here and there. 

[Murenrb]

The computer is brand new and we don't use WACOM, but good brainstorm.

[Anonymous]

@Murenrb

Then you had discovered a "Rare Bug". They will "Debug" your Rare Bug.  I had discovered a few before and they fixed them. One of them was the performance of the Mac machines cut down to about half when using "Gesture Based....". They tested and they could reproduced that. That was maybe 1 year ago. They did fixe that. Gesture Based..... remain a problem area. I actually turned that off in all my Mac Machines and just use the Cube to turn. 

[Phil.E]

Kingson,

Are you talking about the recent gesture based crashing? The change that caused that has been backed out. There is an update scheduled for tonight that has the best fix (so far) for gestures. So after tonight's update it would be nice to hear "no news" which would be good news for gestures. It should just work like a mouse and be "invisible" to the user like a mouse is, just use it.

Thanks,

Phil

[Anonymous]

@Phil.E

Hi Phil, I had already updated by using the installer. I was one of the early guys who discovered the language problem with the last update. I learnt about this new update from Kevin's message at the Forum. Ting.lu advised me that I should use the installer to update this time. Otherwise I will have to change my English US to English again to make it work. I told Kevin that the last update could be Location dependant as well. Since in the US he had to change to English US., but in Asia and Europe, we had to change to English without anything. That messed up my Sugarsync a bit so i had to change back to English US. Now that new update Installer works! 

I did not try Gesture Based Navigation yet because I do not use it. On the MacBook Pro or the Quad Core I7 Macbook Air 11", I only use the Cube and the Palm to pan and rotate. I had found that method to be acceptable and in fact I liked that more. I will not turn on Gesture Based Navigation anymore. At office I am using the WowPen Joy mouse and it is great!