Static stress: Error: Solver error, only when run locally

[Anonymous]

Hi there,

I'm having the same problems, not being able to succesfully run simulations locally. Even the simplest square box with a single force and fixed constraint doesn't work.

However, I am not a student but a professional, having spend a dear amount of money on a decent computer running windows 10 (Pro, up to date). Therefore running everything on the cloud won't work out for me.

Can you let me know when a real solution is expected?

Greetz,

Gert Jan

[AndrewSears]

Hi Gert, @Anonymous

I am moving this to a new thread since the other was marked as solved.  Can you add your model so we can see the error you are getting?

Thanks,

Andy 

[Anonymous]

Well sure, here is my original design:

http://a360.co/2h5jNh9

However, I had the same trouble with any design, even the most simplest as you saw with desktop sharing 😉

Thanx again for providing a workaround solution so quickly.

[Andrew.Sartorelli]

Hi @Anonymous,

I'm glad we were able to help you yesterday and get you a suitable workaround!

@AndrewSears is actually my colleague from the Quality Assurance team. He wasn't aware that we had worked together yesterday to resolve the matter when he had moved the forum post.

Regards,

Andrew

[bradley_humble]

Hi,

I'm wondering if this issue has been resolved. I'm able to solve a simple cantilevered beam analysis on the cloud but not locally.

I'm running Windows 10.

Thanks,

Brad

Study Details:

1162 Tetrahedra : 100.0% of elements (100.0% of volume)
Face Angle min: 24.4, max : 119
Dihedral Angle min: 27.1, max : 130
Worst shape ratio : 3.64 on element 625
Worst aspect ratio : 2.42 on element 252, shortest edge: 0.00315, longest : 0.0117
Lowest collapse ratio : 0.403 on element 961
Worst Jacobian ratio : 1 on element 1
Base mesh: 2021 nodes, 1162 elements
Solver mesh: 2021 nodes, 1162 elements
Job has finished with errors. Receiving results.
Error: Solver Error
Error: An error occurred while solving the model.

[AndrewSears]

@bradley_humble, can you check this location [ C:\Users\USERNAME\AppData\Local\Autodesk\webdeploy\production\7ca01d20fe2dafa65f944d9236f39fdec21b9b7a ] and tell me if you see a folder called [ NASTRANSolver ]?

Andy 

[bradley_humble]

Hi Andy,

I do see the NASTRANSolver foler. It has a bunch of .dll and a few other
types in it.

Brad

[AndrewSears]

Hey Brad,

That is good and bad.  The next fastest suggestion is to perform a clean uninstall using this tool. Clean Uninstall Once it is done, you can install using the same installer in your web browser downloads location or download it again from the website.

We are not sure yet what is causing this.

Please let us know if the clean uninstall did not work.

Andy 

[bradley_humble]

Hi Andy,

The first time I tried the clean install it did not work. I got to the
login and pw pages then it kept kicking me out.

The second time I did the clean install and restarted my PC and it now
works.

I was manually allowing a fusion file access through the firewall because
Norton said it had an expired security certificate. I allowed the file at
some point during the installs. Just thought I'd mention.

Thanks for the quick help resolving this.

Brad