Opening a single model issues

Opening a single model issues

JonSchaeffer
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Message 1 of 3

Opening a single model issues

JonSchaeffer
Collaborator
Collaborator

I had just finished a model for a customer who was in imediate need for this, and told them it was done and I could export it for them.

I am now unable to open this one file. AndI keep getting the Fusion 360 error reports.

The last thing I was doing with the model was trying out different rendering skins to create a picture of the finished product. And it crashed and since then it has been unrecoverable.

 

 

 

Screen Shot 2015-04-04 at 8.14.43 PM.png


www.genesisprecisionaz.com
info@genesisprecisionaz.com
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Accepted solutions (1)
388 Views
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kris_berg
Alumni
Alumni
Accepted solution

Hi @JonSchaeffer ,

I looked at your CER's.  It is not a known issue.  It would be good if you can share the design with us and we can investigate the issue.  You can share it and send me the link (kris.berg@autodesk.com).  

 

For now, I would promote a previously saved version.  To promote a previously saved version see my post at the bottom of the page here http://forums.autodesk.com/t5/general-fusion-360-questions/mac-drawings/td-p/5532170/page/3  Note: while this case was for a drawing, you use the same method to promote a previous version of a design.  Also I would exit the render environment before saving. This is solely based on a suspicion of mine after looking at the CER.  We will know more after looking at your design.

 

Thank you,

Kris Berg

Fusion 360 Development


Kris Berg
Senior Software Architect - Autodesk
Message 3 of 3

JonSchaeffer
Collaborator
Collaborator
Thank you,
That worked perfectly.
I believe it was stuck in the render/save mode.

www.genesisprecisionaz.com
info@genesisprecisionaz.com
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