No "trial Ends" Button

[hastelloy]

I'm getting emails saying my trial ends in a few days, but there's no button the click in fusion in the top right corner to do anything about it.  I uninstalled and reinstalled fusion to no avail (2.0.2685).  I'm using Fusion under the hobbyist/startup free licence currently.

I'm pretty concerned I'll lose access to my files in a few days- what can I do about this?

Thanks,

Ryan

[James.Youmatz · Accepted solution]

Hi @hastelloy,

Welcome to the Fusion 360 Community!

I looked into your account and it does not look like you will lose access - that email must have been sent in error. However, I did notice that you were registered as a student (if you have registered as a student for ANY Autodesk software, this will cause entitlement. If you want it removed, we can do this, but we need to remove the student access from all of your software). From the looks of it though - you will not be expiring any time soon. If you do lose access - please alert me immediately and I will make sure that you get back up and running.

Thanks,