Missing large amounts of data after update.. Loading with a lot of errors.

[Anonymous]

Seems like every update does something new and horrible.. I wish someone would actually test these things before releasing them.

If I open a drawing the only visible portion is the last piece that was worked on, the rest is seemingly gone. The timeline is also gone and there are no listed components to select from..

[innovatenate]

Welcome to the community! Sorry to see this issue! That doesn't look good! Can you share with us the diagnostic log files? I'd like to see if the installation log files contain any information about the last update.

When you say drawing do you mean that this issue occurs when you're opening a 2D drawing or do you also mean that you're opening a 3D design?

My best guess is something didn't go right with the update. Perhaps there was an interference such as anti-virus software or a permissions issue during the update? Does this occur for your regularly?

I suspect the fastest way to get back up and running will be to perform a clean uninstall and then re-install. Please collect the log files prior to performing the clean uninstall.

I hope that helps!

Thanks,

[Anonymous · Accepted solution]

This is solved..

Uninstalled and tried to reinstall, that did not solve.. Decided to try uninstalling, updating from windows 7 to 10 and reinstalling.. This reinstall went correctly and the program now loads more quickly, odds are my first install on windows 7 had an issue since fusion was taking better than two minutes to start, now it is more like 15-20 seconds.

Not exactly sure what happened with the switch but now working better than before..... Go figure.

[innovatenate]

That is a big change! Thanks for letting us know what solved it for you. Let us know if you bump into anything else!

Thanks,