Fusion update download error - MARCH 2017

[Aadithya01]

This update download error actually took place to one of my customer . He says during the update power went off for a while and his system had shutdown forcefully . 

And when he restarted the computer the Fusion March 2017 update is not taking place and he says that it is showing some error . Also I requested the log file and I have attached in this. Kindly have a look at it and guide me to solve the problem. 

Thankyou

[AlexPetak_Autodesk · Accepted solution]

Hello,

I think the most user friendly solution at the moment is:

1) uninstall Fusion

2) install Fusion

or find this folder

\VENUS\AppData\Local\Autodesk\webdeploy\production\7ca01d20fe2dafa65f944d9236f39fdec21b9b7a\

and delete it - but I really recommend to reinstall

Regards,

Alex

[Aadithya01]

HEy @AlexPetak_Autodesk

Thanks for the reply .. Will try deleting the folder that you had mentioned and will see if update is taking place.. Or I will recommend a reinstallation