Fusion 360 install problem

[Anonymous]

Please help! Mac OS X 10.8.4

[Anonymous]

Yup - I got the same.. Repaired permissions on disk.. Figured that would fix this, but seems not.. 

Al

[philip.s]

We're looking into potential causes for this error and will get back to the both of you ASAP. Apologies for the inconvenience and thanks for your patience!

[innovatenate]

Would it be possible to attach the log file mentioned in the warning?

Also, can you make sure that you've uninstalled the beta per the instruction in the below post.

http://forums.autodesk.com/t5/Get-Help-with-Fusion-360/How-to-uninstall-beta-and-export-designs-whil...

Thanks,

[Anonymous]

Log file mentioned in the warning.

[innovatenate]

Thanks for posting the log file. While we are investigating the log file, can you confirm whether you were able to successfully delete any older webdeply folders prior to starting the re-install process? See the below post for details on this process.

http://forums.autodesk.com/t5/Get-Help-with-Fusion-360/How-to-uninstall-beta-and-export-designs-whil...

If you have successfully removed the old beta version, can you re-try to download the installer from the community hub.

http://fusion360.autodesk.com/

Thanks for your patience, please keep us posted on your progress!

[Anonymous]

I did do what you asked before I posted on this site. With that said, doing so did not fix the issue.

[Anonymous]

Here's a new one.. Error notification and log file attached 

[Anonymous · Accepted solution]

For anyone that comes up against Permissions, particularly relating to the Home and Applications folder in OSX, repairing them with Disk Utility doesn't work. 

Best fix is

Reboot with Command + R

That'll boot up the Utilities

From there, you can select Terminal from the pulldown menu

Type resetpassword (don't panic, you're not going to do that)

Then, at the bottom of that dialog, there's a button for Repairing Permissions. Hit that, wait for it to complete.

Then make sure that you've followed the uninstall options if you've run the beta, then install again..

Should work.

Al

[philip.s]

Thanks for sharing this solution with the community Al!

[innovatenate]

kaed.sisler - could you try Al's suggestion and let us know if it helps to solve your error message as well?

Thanks,