error curropted file

error curropted file

gurinderjeetsingh7
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Message 1 of 9

error curropted file

gurinderjeetsingh7
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i was modeling offline then suddenly fusion 360 stoped working and i restarted app and open recovery doc , an error comes you are opening a corrupted file . i go to the recovery file and renamed its extention to f3d but same error comes  again. i am attaching my dignost file and currupted file please help me

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Message 2 of 9

paul.clauss
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Hi @gurinderjeetsingh7

 

Thanks for posting! I had a look at your files today and received the same behavior you described. I also managed to crash Fusion a few times trying to open your file - have you experienced these crashes as well?

 

I remembered an issue in which t-spline bodies containing errors were causing file corruption, but I received a different error after removing all of the t-spline bodies from your file when attempting to open that new file. At this time I have been unable to get the file to open, but I have reached out to some internal resources who may be able to help us understand why this is occurring. 

 

I'll keep you posted with any new information I have to share about this issue - please let me know if you have any questions. While it is unfortunate, I should warn you that these data corruption issues can take some time to investigate and that it is often quicker to roll back to the most recent working version of the Fusion 360 design and work from there to redo any necessary changes. With that said, I am happy to continue looking into this behavior and apologize for any inconveniences this may cause you!

Paul Clauss

Product Support Specialist




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Message 3 of 9

paul.clauss
Alumni
Alumni

Hi @gurinderjeetsingh7

 

Just wanted to let you know that I heard back from our development team, who believe you may be experiencing the same issue as another customer report (FUS-36528). They will be looking into this behavior and I will keep you posted with any new information I have to share - feel free to reach out whenever you have questions. Thanks!

Paul Clauss

Product Support Specialist




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Message 4 of 9

paul.clauss
Alumni
Alumni

Hi @gurinderjeetsingh7

 

Thanks for posting! I heard back from development about this issue and wanted to share some thoughts with you. 

 

It appears that Fusion is having trouble opening this file due to a specific t-spline body. I was able to open the unaffected t-spline bodies in the attached file - I am unsure of what exactly was contained in the t-spline body with the error but hopefully this file will save you some time moving forward with this design. I did notice that there are conversion errors in a few of the t-spline bodies that will need to be addressed before the file can be converted to brep bodies - it is possible that saving the file while in the Sculpt workspace while these errors were present contributed to the corruption you found. 

 

I've logged a new ticket with development to investigate the specific corruption found in your file (FUS-36617) - please feel free to reach out if you have any questions. I apologize that we have been unable to get the problem t-spline form opened and for any inconveniences this may cause you.

Paul Clauss

Product Support Specialist




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Message 5 of 9

gurinderjeetsingh7
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Enthusiast
Thank
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Message 6 of 9

gurinderjeetsingh7
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Enthusiast

but there are not all the bodies

 

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Message 7 of 9

gurinderjeetsingh7
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its ok now i don't have to start from begaining but now ii can't get that satisfaction from my new file

the file which was corrupted was made by my best efforts and it was the best shape and i spend lot of time on that but now i have to spend more time .

 

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Message 8 of 9

paul.clauss
Alumni
Alumni

Hi @gurinderjeetsingh7

 

Thanks for the response! Unfortunately I was unable to get a file with all the bodies to open - the t-spline body in your file referenced within the file as "TSpline.e9e54eef-8a2a-4d54-88d7-20a458289ac6.tsm" seems to exhibit some unique corruption and we have been unable to get it open. We have logged the ticket I mentioned into my previous post with development to investigate how this corruption may have been introduced to the file.

 

We apologize for any inconveniences this may cause! My hope with the file attached to my previous post was that you could use it to minimize repeated work and re-model only the t-spline body that we have been unable to open rather than the entire file. It is possible that you could open a previous version of the file saved in your Fusion 360 hub that may include even more data - can you open any old versions of the file that may include all the bodies from your data panel?

 

Hopefully this helps! I apologize that we were unable to recover all the bodies, but, as I mentioned previously, these data corruption issues can take some time for development to troubleshoot. I would recommend using either the copy of the file with the missing body from my previous post or a previous version of the file (if you can get one open) to move forward with the design.

 

Please let me know if you have any questions!

Paul Clauss

Product Support Specialist




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Message 9 of 9

gurinderjeetsingh7
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thankyou