Endless file upload

Endless file upload

Anonymous
Not applicable
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Message 1 of 7

Endless file upload

Anonymous
Not applicable

I can not open a file.

I have tryed restarting the program several times and it does nothing.

Im using a mac eith the latest updte fusion 360. 

Please help because I have a deadline and I'm about to loose it.

Captura de pantalla 2017-02-28 a la(s) 21.26.03.png

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Message 2 of 7

Anonymous
Not applicable
Vielleicht hängt es mit den aktuellen serverproblemen zusammen. Laut den Mitarbeitern wohl noch etwa eine Stunde.

Viel Erfolg mit deiner Deadline.
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Message 3 of 7

llarsonX5WBV
Explorer
Explorer

There is a server down 

https://health.autodesk.com/

 

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Message 4 of 7

innovatenate
Autodesk Support
Autodesk Support

 

Have you tried to work offline in Fusion 360 to see if it will help?

 

There is a command located in the Name Drop down menu on the upper right hand corner.

Screen Shot 2017-02-28 at 1.47.24 PM.png

 

Working in offline should get rid of the spinning progress meter. This meter is just indicating that design hasn't finished syncing to the cloud yet. This makes sense since we are currently experiencing an outage.

 

Consult the Autodesk Health Dashboard and the Forum Discussion for updates.

 

If the work offline command is not working, can you try restarting Fusion 360 to see if it make the command function normally? In my case, I had to disconnect my computer from the internet (disabled wi-fi and LAN adapters), then restart Fusion 360 for the command to work. 

 

I note that you can save a local archive of your Fusion Design for safe keeping as well.

 

Sorry for all of the troubles! I hope this helps!

 

Thanks,

 




Nathan Chandler
Principal Specialist
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Message 5 of 7

Anonymous
Not applicable
I tryed working offline and so far it did not work, I also turned the wifi
off and it did nothing aswell.

Thanks for the help anyways.
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Message 6 of 7

innovatenate
Autodesk Support
Autodesk Support

Hey @Anonymous I just want to be extra clear about my recommendation (I'm not sure I was before):

 

1. Close Fusion 360

2. In your operating system disable both the WiFI and LAN connections so there is absolutely no internet connection

3. Start Fusion 360 and wait for the application to reach steady state (in my case the splash screen took awhile to get through ~10 min)

4. Select Work Offline mode

 

If that data panel spin issue is still occurring after enabling offline mode (you'll see a checkmark next to Work Offline when it is enabled), I have one more suggestion that may help.

 

You could go through your locally cached files and locate the design. I imaging the design will be stored in the upload queue. 

 

%localappdata%\Autodesk\Autodesk Fusion 360\****\W.Login\Q  (upload queue folder)

 

If you locate the design in this folder, you may make a copy of the design file. Next, rename it and use the File > New Design from file command to open it.  I note that you can save a local archive of your Fusion Design for safe keeping as well. 

 

I hope this helps!

 

 




Nathan Chandler
Principal Specialist
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Message 7 of 7

Anonymous
Not applicable
Thank you the problem got solved!
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