Dashboard error/bug

[rpagewood]

I have the import notification stuck on my dashbord screen and it won't go away even though the data has successfully been imported. I have tried several things to try and remove it. Reinstalling the app, signing out then back in etc. Still there.

any ideas why??

[rishivadher]

Hi rpagewood

The way to clear the upload cache so the program will stop trying to upload.

Browse to C:\Users\<User>\AppData\Local\Autodesk\Autodesk Fusion 360\9T7HR93TCPCP\PLM360Cache\qa4001.autodeskplm.com\UploadQueue

Delete any data that shows up in this folder.

Best Rishi

[AndrewSears]

If this does not solve the problem try going into "C:\Users\<user>\AppData\Local\Autodesk\dev\JobManager360\9T7HR93TCPCP\" and delete everything in that folder.  Close Fusion first.

Andy 

[rpagewood]

niether seemed to have worked.

[innovatenate]

Have you tried importing any other files since this issue started occurring?

[rpagewood]

Yes I have. several new uploads. All have been successful. 

I have tried deleting some other folders and reinstalling again, but now seem to have lost the image for the desktop icon 

programs still runs fine

[sanjay_jayabal · Accepted solution]

Hi,

Can you try deleting the following?

1. Browse to %localappdata%\Autodesk\production\JobManager360\<id of the application you are running>

2. Delete the jobs.json file

3. Launch the application

best regards,

Sanjay Jayabal (Autodesk)

[rpagewood]

That one worked