Cannot open any designs: "failed to download file from A360"

[Anonymous]

Hi,

This morning fusion 360 crashed while I was working on a project. I restarted it and since then I cannot open any project (not the one it crashed one nor any others); I only get the message "failed to download file from A360". On the web (myhub.autodesk360) everything looks fine.

I reinstalled everything to clear out any local caches. I was able to open an older project, but then I tried to open the project it crashed on this morning and now I'm back to not being able to open any project....

Any ideas?

[Anonymous · Accepted solution]

I had a look at the logs and discovered that the error seemed to be related to a "token not being valid". I then logged out of my account in 360 and logged back in. That solved the problem. I can now open all my designs again.