Can't open designs

Can't open designs

Anonymous
Not applicable
1,393 Views
8 Replies
Message 1 of 9

Can't open designs

Anonymous
Not applicable

I get the following errors when trying to work with F360:

1. On startup: “Server encountered an unexpected error”

2. When the unexpected error doesn’t appear, I get my dashboard but the “Open design” button doesn’t react.

I removed completely Fusion 360 from my Mac (10.9.4), and installed it again, but the errors remain the same.

Can it be some account activation related error? I purchased a monthly subscription to Fusion 360 today.

It's really frustrating.

 

Thanks for any help.

Regards,

Stan

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Accepted solutions (1)
1,394 Views
8 Replies
Replies (8)
Message 2 of 9

Anonymous
Not applicable

Did the complete uninstall and reinstall also.  What you are seeing is what I'm seeing also.

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Message 3 of 9

Anonymous
Not applicable

I am experiencing the same problem. Can somebody help with it?

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Message 4 of 9

TheCADWhisperer
Consultant
Consultant

Looks like the server is was down.

http://forums.autodesk.com/t5/Help-and-Support/Can-t-get-into-my-project-or-Fusion-360-need-urgent-h...

 

I am back in business now.

 

 

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Message 5 of 9

Anonymous
Not applicable

I was up and running for about 60 seconds.  Now nothing, once again.

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Message 6 of 9

keqingsong
Community Manager
Community Manager

Thanks for reporting this issue; we're experiencing unexpected downtime, teams are working to getting it fixed now. Will update soon. 


Keqing Song
Autodesk Fusion Community Manager
Portland, Oregon, USA

Become an Autodesk Fusion Insider



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Message 7 of 9

Anonymous
Not applicable

Is there any update? Many of us have been sitting and waiting since this morning for the service to be back up and running. I hope you guys can fix it soon!

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Message 8 of 9

Mary_Morse
Alumni
Alumni
Accepted solution

Hi-

 

We are experiencing some intermittant issues with login.  The team is working on this now, and we will get back to you when this is resolved.

Mary Morse
Sr Manager, A360 Customer Success
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Message 9 of 9

Anonymous
Not applicable

OK, getting better.  Got in a good 30 minutes that time before the little red stop sign got me.  Anyone get in more time than that before the crash? 

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