CAN'T OPEN ANY FILES!!!!!!

CAN'T OPEN ANY FILES!!!!!!

FrodoLoggins
Advisor Advisor
355 Views
5 Replies
Message 1 of 6

CAN'T OPEN ANY FILES!!!!!!

FrodoLoggins
Advisor
Advisor

I restored Fusion's settings to their defaults and restarted twice. Thankfully I can open what I need to work on today but that's about it so far.

 

Files that I can't open have no history?:

Screenshot 2024-06-06 at 8.42.55 AM.png

 

I get an error "Failed to download file" when trying to open them:

Screenshot 2024-06-06 at 8.45.32 AM.png

 

Clicking "More info" doesn't show more info,. nothing happens.

 

The error message also stays up for half a second so it's near impossible to move my mouse over it to even click "More info". Doesn't matter, clicking "More info" doesn't show more info,. nothing happens.

 

Public video: https://youtu.be/48_BAI0_-JE

 

Also the second time I restarted my camera changed to orthographic model. Not sure why, it was perspective after the first restart and I never changed it to ortho mode....

 

 

- Time Magazine’s Person of the Year 2006
- Apple M1 Max rMBP A2485 // Latest MacOS // Latest Fusion
- Usually working off files uploaded to Fusion as: Step, STL, SLDPRT. If it matters ask me.
0 Likes
356 Views
5 Replies
Replies (5)
Message 2 of 6

HughesTooling
Consultant
Consultant

Someone reported something similar a few days ago and found toggling to working offline then back to online got things back to normal.

 

Mark Hughes
Owner, Hughes Tooling
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

EESignature


0 Likes
Message 3 of 6

FrodoLoggins
Advisor
Advisor

Not sure what helped.

 

Now this morning the viewcube stopped working [becuase of course it stopped working] so I saved the file I was working on and restarted fusion. Now I can't open the file I was working on 5 minutes ago because it won't open.

 

At least the viewcube works now lol

 

This program is a joke

- Time Magazine’s Person of the Year 2006
- Apple M1 Max rMBP A2485 // Latest MacOS // Latest Fusion
- Usually working off files uploaded to Fusion as: Step, STL, SLDPRT. If it matters ask me.
0 Likes
Message 4 of 6

HughesTooling
Consultant
Consultant

Try toggling to offline mode and see if you can open the file while offline.

 

Mark Hughes
Owner, Hughes Tooling
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

EESignature


0 Likes
Message 5 of 6

Stuart-H
Collaborator
Collaborator

notice you are on a M1 Mac

maybe unrelated but I have been having internet errata last few days while the wifi stays up and Speedtest. dot net is ok at 1gig sites lock up and fail to function will not download etc. 

 

now this is what I did may not work for you 

as I have a M1 studio and a M2 MBP and both were the same

 

at first I thought it was the wifi 6 that was the trouble as the MBP has 6e ( 6 ghz connection ) 

well it was the wifi in total so I rebooteted the Deco 6e mesh system and all retuned to normal with every thing back to normal ( note I was not having errata on Fusion )

I Suspect it was something with my internet DNS provider and the lease needed renewing 

that all I have to offer 

just a old git rambling on 77 years young 😎

Mac Studio M1Max and MacBook Pro M1
0 Likes
Message 6 of 6

yogesh.mahajanUS36Y
Autodesk
Autodesk

@FrodoLoggins Sorry to hear that you are facing this problem. Please help us with log files from your machine and we will look into this on priority. How to collect log files? 

 

Yogesh
Software Engineer

Autodesk Fusion