Can't install Fusion 360.

Can't install Fusion 360.

Anonymous
Not applicable
2,174 Views
23 Replies
Message 1 of 24

Can't install Fusion 360.

Anonymous
Not applicable

Hi

 

I can't install. It stalls on "Preparing" splash screen for long time, and then this message comes: 

 

 

I'm behind a http proxy I should say. Does it honor those settings?

 

Regards

 

- BJörn

 

0 Likes
Accepted solutions (2)
2,175 Views
23 Replies
Replies (23)
Message 21 of 24

Anonymous
Not applicable

Thank you very much for the script in the zip.

Unfortunatly it did not work. At home is OK.

Users behind any serious corporate firewall are going to run into this problem as well.

 

0 Likes
Message 22 of 24

jessica.t
Alumni
Alumni

Hi Ivan,

 

It appears you are running from a network behind a web proxy that requires authentication using an unsupported protocol.

 

The bat file that was being used is to help the streamer connect to the proxy when other settings are not being detected.  In this case the connection is fine, but the streamer is incompatible with the proxy.

 

The easiest work-around is to install Fusion while connected to another network that doesn’t have the same configuration (home, a coffee shop, a friend's house, etc.).  

 

If you have already done this, please make sure that you updated your proxy information in the dashboard:

 

This can be found under the Menu.png Menu > Preferences > Network.

 

I hope this helps! Please let me know how it goes and if we can further assist.



Jessica Thrasher
0 Likes
Message 23 of 24

Anonymous
Not applicable
I have the same problem, but installation was successful - now I can't launch Fusion. I can't get "Menu > Preferences > Network" because Fusion don't even want to run. I know the preferences of my proxy - but tell me where to type it?
0 Likes
Message 24 of 24

Anonymous
Not applicable

message show on my screen that "You have multiple instances of the fusion 360 installer running at the same time"....

please tell me problem

 

0 Likes