Can't get rid of error message

Can't get rid of error message

odolyte
Advocate Advocate
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Message 1 of 7

Can't get rid of error message

odolyte
Advocate
Advocate

Hi,

 

I saved a file inadvertently in the course samples (obviously i shouldn't have !) and now i got a message popping every 3 minutes saying it can't upload the file.

 

How can i get rid of this please ?

 

Thx,

 

Odo

Moebius Factory
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1,079 Views
6 Replies
Replies (6)
Message 2 of 7

josef.kucera
Alumni
Alumni

Hi @odolyte

 

sorry to hear that you have problem with popping error message and actually it shouldn't be possible to save anything into Samples project.

 

Have you tried to clear your user cache?

 

clear_user_cache_data.png

 

Josef


Josef Kucera

Fusion QA
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Message 3 of 7

odolyte
Advocate
Advocate
Hi Joseph,

Yes i’ve already done that. i still get the error message :

« test.f3d could not be uploaded due to access denied. This occurs when you have lost access to the project of references. Please contact the project moderator for assistance."
Moebius Factory
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Message 4 of 7

odolyte
Advocate
Advocate
Hi Joseph,

Yes i’ve already done that. i still get the error message :

« test.f3d could not be uploaded due to access denied. This occurs when you have lost access to the project of references. Please contact the project moderator for assistance."
Moebius Factory
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Message 5 of 7

josef.kucera
Alumni
Alumni

Ok, could you try to remove upload queue manually?

 

1. Close Fusion 360

2. Open /Application Support/Autodesk/Autodesk Fusion 360/<alphanumeric account id>/W.login/

3. Move the Q folder & UploadQueuedFileList.xml file into a different directory

4. Restart Fusion 360

 

Josef


Josef Kucera

Fusion QA
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Message 6 of 7

odolyte
Advocate
Advocate
Thank you Josef,

Everything’s back to normal !!

Best regards,

Naimeric
Moebius Factory
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Message 7 of 7

josef.kucera
Alumni
Alumni

I'm so glad that I could help.

 

Regards,

Josef


Josef Kucera

Fusion QA
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