Buying cloud credits

Buying cloud credits

Anonymous
Not applicable
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Message 1 of 3

Buying cloud credits

Anonymous
Not applicable

Hi, I have an annual subscription I purchased through amazon and I cannot find out how to purchase more cloud credits for the life of me. I found this thread: http://forums.autodesk.com/t5/design-validate-document/where-can-i-buy-cloud-credits/m-p/5422491#M32... which I thought would solve my problem but when I click on my fusion subscription I get this instead (attached below) and when I go to amazon all I get are renew options. How can I pruchase more credits? I feel like it shouldn't be this hard. 

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Message 2 of 3

charegb
Community Manager
Community Manager

Hi @Anonymous

Sorry about this frustrating experience trying to buy cloud credits. We will keep working with Amazon to make this a lot easier.

 

Here is what you need to do:

1) Login to https://manage.autodesk.com/cep/#reporting/cloud-usage

2) You will see you Amazon purchase there as a contract and there should be a "Get Cloud Credits" button next to it.

 

Let me know if you still have trouble getting credits.

 

Thanks,

Bankim

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Message 3 of 3

karolyi
Observer
Observer

Hi!

Well! That is all I got. I can not see, how I could purchase additional cloud credits. Please help. Thank you!

Regards

Rene

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