AutoDesk Fusion 360 error during installation

[Anonymous]

Attempting to install Autodesk Fusion 3 and get this error message

. Please attach the file "/Users/mmitsuda/Library/Logs/autodesk.webdeploy.streamer.log to any problem reports before closing this dialog

[innovatenate]

I'm seeing a Errno 11003 reported in the log files. 

Are you installing from within a proxy environment or a secure office network?

The suggestions in the below link may be helpful in resolving the issue. 

http://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Netw...

http://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Inst...

I hope these suggestions help. Please let us know if you have any questions or concerns.

Thank You!

[steven.yang]

Could you help us doing a test? We cannot reproduce this failure.

Please open the “Terminal”.    ( It can been found by using “Spotlight”)

Then paste the command and hit “return” key. It will output the information on the Terminal.  Please copy the information and report it here.

The command is:

openssl s_client -connect dl.appstreaming.autodesk.com:443

[brad_hurley]

@Anonymousmmitsuda

To resolve any issues with the firewall, try the following suggestion

1. Choose > Apple menu > System Preferences, then click Security & Privacy

2. Click on the lock icon to unlock it, then type an administrator name and password

3. Choose Firewall and click Firewall Options

4. Drag the following .app files from a Finder Window to the List of applications in the Firewall Options

For Autodesk Fusion 360 version:

~/Library/Application Support/Autodesk/webdeploy/production/<Application ID***>/

***Note the Application ID will change with each version of Fusion 360

Autodesk Fusion 360.app

Fusion360Connection.app

NLauncher.app

NLauncherConfigurer.app

For Mac Apple Store Fusion 360 version:

~/Library/Application Support/Autodesk/webdeploy/production/<Application ID***>/

***Note the Application ID will change with each version of Fusion 360

Fusion360Connection.app

NLauncher.app

NLauncherConfigurer.app

~/Applications

Fusion 360.app

5. All app files should have “Allow incoming connection” next to them

6. Select OK and then Lock the settings

7. Re-Test Fusion 360 and see if the behavior has changed.