All assembly joints appear to have disappeared?

[Anonymous]

Hi I recently started up my home version of F360 for the first time in 9 months and opened an assembly that I had made.  I see that all of the joint features seem to be completely missing.  There are no joint origins or joints listed in the tree, and if I try to drive joints there are none to select in the model window.  There are around 20 components and there were probably 10 joints or more.  Do you know what could have possibly happened and how I can get the model joints restored?

Thanks

[josef.kucera]

Hi @Anonymous,

sorry about that missing joints. You may try to open older version of the assembly to check if there are any joints in older version of the design then you can promote older version to have at least some joints back...

how to open older version:

Regards

Josef

[Anonymous]

Thanks.  When I do this I get the error "(project name) v11 is already open for editing.  But there is no change to the model on the screen.  I get the same error for all versions.  In addition the program says the latest version is 12, however on the Fusion website it shows the latest version is 15.  I had about a month's worth of work into this project, can you please help me figure out why the joints just disappeared??  Is this due to my account status being inactive? 

Thanks.

[josef.kucera]

Could you try to open latest version(15) in Fusion from A360:

[jeff_strater]

If you could invite me (jeff.strater@autodesk.com) to your project, I can take a look at the design.  If the latest version is 15, yet you are opening version 11 or 12, that is most likely the problem.  Version 15 probably has all the joints in it.

Jeff

[Anonymous]

For some reason versions up to 22 are now available on the website.  I was able to open version 22 and that has everything as I remembered it.  Thanks for your help.  I don't now why I couldn't see the later versions until now.  It's slightly possibly I was overlooking them but I'd give it a 20% chance, so Autodesk might want to look into it as a possible bug.

[josef.kucera]

Great to hear that you've eventually found your latest version.

Regards,

Josef