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after today's update Fusion 360 crash lot of operations in sketch mode

5 REPLIES 5
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Message 1 of 6
Anonymous
568 Views, 5 Replies

after today's update Fusion 360 crash lot of operations in sketch mode

Hello Fusion360 Team,

Big issues and big trouble for me today 😞

Fusion360 crash anytime, especially when I have to do a sketch using rectangle or line command

I can not work, I can not open saved files.

My business is based on this software and now I am in a big trouble...

 

I hope you fix problems right now...

5 REPLIES 5
Message 2 of 6
brianrepp
in reply to: Anonymous

@Anonymous - I've asked the team to keep focused on your other thread here so we can help resolve the issue.

Message 3 of 6
Anonymous
in reply to: brianrepp

Hi Brian,

THAT IS A GREAT NEWS!!!

 

I can wait to see all fusion360 problems solved!

 

good work & thanks


@brianrepp wrote:

@Anonymous - I've asked the team to keep focused on your other thread here so we can help resolve the issue.


Giuseppe

Message 4 of 6
innovatenate
in reply to: Anonymous

Hi Guiseppe

 

I was just looking through the error reports that you have submitted. Thank you for submitting those by the way. They are really helpful for troubleshooting. In the system information, I'm noting that your graphics card has 256 MB of graphics memory on your computer. If that is correct, then the computer does not meet the system requirements for Fusion 360.

 

You can find the system requirements below.

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Sys...

 

You can also find a list of help articles (below) related to graphics and performance; however, the computer should meet the minimum requirement (exceed preferably) for Fusion 360.

https://knowledge.autodesk.com/community/collection/16666

 

I hope this helps to clarify why you may be crashing. I look forward to any questions or concerns you may have.

 

Thanks,

 

 




Nathan Chandler
Principal Specialist
Message 5 of 6
Anonymous
in reply to: innovatenate

THIS IS A BAD NEWS!!!!

I could use my macintosh till yesterday without any problems and I have done a lot works.

 

NOW I HAVE TO CHANGE/UPDATE MY MAC AFTER THE LAST UDPDATE???????? I CAN NOT FINISH WORK BECAUSE ANY TIME YOU RELEASE A NEW UPDATE IT RUNS AUTOMATICALLY without the possiblity to see the system requirements or other infos

 

 

I HAVE NO WORDS GUYS!!!!!

I CAN NOT WORK!!!!

 

Incredible troubles for me and my busine  and of course vary bad feed back about the philosofy of fusion360 update system


@innovatenate wrote:

Hi Guiseppe

 

I was just looking through the error reports that you have submitted. Thank you for submitting those by the way. They are really helpful for troubleshooting. In the system information, I'm noting that your graphics card has 256 MB of graphics memory on your computer. If that is correct, then the computer does not meet the system requirements for Fusion 360.

 

You can find the system requirements below.

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Sys...

 

You can also find a list of help articles (below) related to graphics and performance; however, the computer should meet the minimum requirement (exceed preferably) for Fusion 360.

https://knowledge.autodesk.com/community/collection/16666

 

I hope this helps to clarify why you may be crashing. I look forward to any questions or concerns you may have.

 

Thanks,

 

 


 

 

 

 

 

Message 6 of 6
innovatenate
in reply to: Anonymous

The system requirements were not modified for this release. I'd like to point out that these are NOT recommendations, these are requirements.  The requirements have not changed greatly since Fusion was launched. Only the OS requirements have updated over time.

 

I'm quite shocked that you have not experienced any issues before this update with this hardware configuration. Is there any chance that the error reporting system is collecting information in an incorrect manner and I'm mistaken about your computer's hardware? It looks like it is a 2007 iMac, is that correct?

 

Can you confirm that your system does have 256 MB of graphics memory?

 

If this true, this means you have been able to use Fusion 360 on a system that doesn't meet the minimum requirements up until this update. In other words, you've been running on borrowed time. 

 

I'm not sure if you previously did anything to tune Fusion 360 preferences or in Mac OS that allowed Fusion 360 to run on the system, but you may want to revisit any previously made modifications to system and software preferences.

 

Have you tried any of the suggestion in the performance and stability collection?  

  • A good place to start would be to use OpenGL driver in Fusion 360 general preferences (instead of "OpenGLcore" or "auto-detect" settings, preventing high resolution display, etc.. )?
  • Using the Limit Effects to Optimize Performance in the Help > Graphics Diagnostic panel to see if it helps.
  • You can try using Fusion 360 in a smaller window, this will reduce graphics requirements. Don't use full screen, especially on an iMac since the monitor is large.
  • You can try shutting down all background processes on your that could be eating up additional resources.
  • A system restart may be a good idea as well. 
  • You can try using the Open in Low Resolution setting for Fusion, but I don't think this option is enabled in the OS because of the age of the hardware (not a retina display).

 

Even if any of these suggestions work, I would still recommend updating the hardware. The issue will only get re-occur  or get worse in the future if you manage to use the above suggestions to work around the issue.

 

I hope this helps. Please let me know if you have any questions. I'm happy to help as best as I'm able to.

 

 

 

 

 

 

 




Nathan Chandler
Principal Specialist

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