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macOS upgrade - app crash

Anonymous

macOS upgrade - app crash

Anonymous
Not applicable

I have a small add-on for Fusion 360 which worked fine but after an upgrade to Mojave 10.14.6 and to Catalina (on my other Mac) my Fusion 360 crashes (with this add-on) on an software exception. Any clue what may cause this, where to look first?

Thanks for any tips.

 

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goyals
Autodesk
Autodesk

Are you trying to run your add-on during Fusion start up? If yes may be you set runOnStartUp = false and let the Fusion starts up and then try to run your add-on from Fusion add-in dialog. Please share the CER number if you are able to submit crash report to Autodesk.



Shyam Goyal
Sr. Software Dev. Manager
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Anonymous
Not applicable

Thanks, today the CER_210841442 has been submitted from our partner's computer.

 

 

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goyals
Autodesk
Autodesk

I looked at the report 210841442. Unfortunately there is not much information available but from the log file it looks like crash is happening during start up.  Is your add-in available on Fusion App Store so we can give a try? or you can try by not running the add-in on start up by setting runOnStartUp = false and let the Fusion starts up. Now run your add-on from Fusion add-in dialog in debugging mode to find out at what step it is crashing exactly. Thanks.



Shyam Goyal
Sr. Software Dev. Manager
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