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Issue with CHM API documentation file / july-2022 version

4 REPLIES 4
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Message 1 of 5
Jorge_Jaramillo
280 Views, 4 Replies

Issue with CHM API documentation file / july-2022 version

Hi,

 

The CHM API documentation file I downloaded for the latest version (july-2022) seem to have some internal problem.  After I opened it and look for some reference inside, it freezes the right panel with a white page:

Captura de pantalla 2022-07-13 103512.png

I tryied reopening and still get the same white page, even if I choose differentes references in the left panel.

I also downloaded it many times, and I got the same behavior.

Other version I have from may-2022 version works great, so I discarded any problem with the app itself.

 

I downloaded the file from the following page:

Captura de pantalla 2022-07-13 103440.png

 

Hope you could resolve this issue since this is a valuable resource to make API-based developments.

 

Regards,

Jorge

 

4 REPLIES 4
Message 2 of 5

@Jorge_Jaramillo I am able to use the chm without any problem. Are you observing the issue with all the references or any specific ones? 

I using a Windows machine.

Rushikeshkadam_0-1657776113142.png

 

Regards,

 




Rushikesh Kadam
Senior QA Engineer
Quality Assurance
Autodesk, Inc.


Message 3 of 5

I'm guessing it's a permission problem. Here's a link that shows how to unblock it.

 

https://community.spiceworks.com/topic/1961503-solved-windows-10-chm-help-files-showing-up-blank

---------------------------------------------------------------
Brian Ekins
Inventor and Fusion 360 API Expert
Website/Blog: https://EkinsSolutions.com
Message 4 of 5

Hi @Rushikesh.kadam ,

 

The issue happen after 2 or 3 clicks on left panel, on any reference in the contents tab.

 

I have the same CHM version as you:

Captura de pantalla 2022-07-14 003137.png

 

And this is the version of the utility (hh.exe):

Captura de pantalla 2022-07-14 003429.png

 

I'm using a Windows 10 which is up-to-date.

The previous version of CHM file, which runs very well, has this timestamp:  "Help created: Monday, April 11, 2022 4:42 PM"

 

Thank you,

Jorge

 

Message 5 of 5

Thank you @BRIAN,
It solve the problem.

Regards.

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