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Fusion 360 requiring reinstallation for Drawings

Anonymous

Fusion 360 requiring reinstallation for Drawings

Anonymous
Not applicable

Hello,

 

This message pops up quite frequently even after multiple reinstallations :

Capture.PNG

 

Right now Autodesk website isn't letting me download Fusion360 for some reason - can't click anything under "Choose your version" tab.

 

Do you have any suggestions on how to stop making this message pop up please. My solution has been reinstalling every time  but seems like it's reaching a limit now.

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marshaltu
Autodesk
Autodesk

Hello,

 

It looked some modules Fusion depended on didn't get installed correctly. I would like to recommend you to do a clean uninstall before reinstalling. From the snapshot, I suppose you were using Windows OS. Please follow the steps as below. If I am wrong, I will provide detailed steps for MAC later.

 

1. Launch Windows Task Manager and make sure all "Fusion360.exe", "FusionLauncher.exe", "AdCefWebBrowser.exe" and "adexmtsv.exe" processes exit. If not, please kill them manually.

2. Go the "Control Panel\Programs\Programs and Features" and find the entry "Autodesk Fusion 360" and uninstall.

3. Go to the folder "C:\Users\<User>\AppData\Local\Autodesk\" and delete the whole folder "webdeploy".

4. Please reinstall Fusion 360. 

 

Where were you downloading Fusion 360? The website would be http://www.appstreaming.autodesk.com/install/app/73e72ada57b7480280f7a6f4a289729f/. I didn't see "Choose your version" option.

 

If you can still see the issue, please go to C:\Users\<User>\AppData\Local\Autodesk\ and find the log file "autodesk.webdeploy.streamer.log" and post it in the thread for investigation.

 

Thanks,

Marshal



Marshal Tu
Fusion Developer
>
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Anonymous
Not applicable

I have the same problem.

 

Uninstalled according to this thread but it still won't open drawings.

 

webdeploy log in attach

 

Thanks,

Marius

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marshaltu
Autodesk
Autodesk

Hello,

 

Please take a look at the following thread and see if it was same issue described in the thread? If yes, the issue should have been fixed in the latest update.

 

http://forums.autodesk.com/t5/design-validate-document/how-to-fix-quot-fusion-360-drawings-cannot-la...

 

Thanks,

Marshal



Marshal Tu
Fusion Developer
>
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