Since latest update, built in python editor no longer launches

[Anonymous]

Tried editing one of my addins in python, worked fine prior to the update this week and now I click edit, and nothing happens. 

[ekinsb]

I'm not seeing that problem and no one else has reported it.  However I have seen it once in the past on my machine and heard about a month or so ago from someone else.  In both cases, uninstalling and reinstalling Fusion fixed it. We would like to fix it but it seems to be a very rare occurrence so without being able to reproduce the problem it's difficult to diagnose and fix.

[marshaltu]

Hello,

It would be great if you can provide some more information to help us diagnose the issue.

1. Please go to the folder "C:\Users\<User>\AppData\Local\Autodesk\Autodesk Fusion 360\" and rename the file "delayedAppInfo" into something else(e.g. delayedAppInfo_old).

2. Launch Fusion 360 and edit any Python script and see if Python IDE can be launched or not?

3. If not, please go to the folder "C:\Users\<User>\AppData\Local\Autodesk\" and send me(marshal dot tu at autodesk dot com) the installation log "autodesk.webdeploy.streamer.log".

4. If yes, please send me the old "delayedAppInfo_old" file.

I am assuming you work on Windows machine. If not, I will send instructions to collect information for MAC. 

Thanks,

Marshal