Command.helpFile

Command.helpFile

balunist
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Message 1 of 6

Command.helpFile

balunist
Advocate
Advocate

When Command.helpFile is set it does result in a help button being displayed in the lower-left corner of the command dialog as described but when selected no action results.   I've tried this for several a local file types, html, pdf, png, txt with no result.   I running on a Mac.

Thanks in advance for your help!

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Message 2 of 6

PinRudolf
Advocate
Advocate

I ran into the same issue. Did you ever find a solution?

 

The issue seems to be Mac-only. On Windows the function works fine for me.

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Message 3 of 6

goyals
Autodesk
Autodesk

This issue is reported earlier also but We are unable to reproduce it. We are just making a system call in our code so not sure what exactly is causing this. May be you can try doing same thing from terminal by calling open command passing full file path of help HTML just to check if it is a file access issue. Thanks



Shyam Goyal
Sr. Software Dev. Manager
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Message 4 of 6

BrianEkins
Mentor
Mentor

I suspect this problem and the other one about using subprocess.Popen are related.  They both have to do with executing another process.  My guess is also that it's something to do with Mac security although I don't know what.  I ran into the helpFile problem earlier and created a simple test case that fails for me but works for Shyam.  My first thought was that it was probably related to the version of Fusion installed from the Mac App Store, but some additional testing also showed it was a problem when installed directly from Autodesk.  (The Mac App Store version is no longer available anyway.)  Since we're running the exact same program and seeing different results, there must be something different between the two environments.

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Brian Ekins
Inventor and Fusion 360 API Expert
Website/Blog: https://EkinsSolutions.com
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Message 5 of 6

balunist
Advocate
Advocate

Thanks Brian for the follow up on this issue.  I originated this problem a year ago but realized that it was probably a low priority thing.   I've since created my own help look-a-like icon that works for both Mac and Windows so I no longer have a dependency.    Best regards,   Icarus 

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Message 6 of 6

goyals
Autodesk
Autodesk

Thanks Brian. I will investigate it further and see If I can get any luck this time. Thanks for reporting it.



Shyam Goyal
Sr. Software Dev. Manager
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