"Your rendering could not be rendered because an error occurred" in every file

"Your rendering could not be rendered because an error occurred" in every file

Anonymous
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"Your rendering could not be rendered because an error occurred" in every file

Anonymous
Not applicable

Hello, I've been getting this error in every file I try to render in F360 for the last few weeks. Any idea where to start?

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pawel.potyrala
Community Manager
Community Manager

Hi @Anonymous,

 

thanks for posting. If you are using Windows OS, you may try the following suggestion first:

 

  1. In the Windows Control Panel, select Clock, Language and Region
  2. Select Region and Language
  3. Click the Additional Settings button.
  4. Set the Decimal symbol to a period.
  5. Click Apply / OK.

If this does not help, I would like to ask for the following information to further troubleshoot this behavior:

  • Does this happen for local, Cloud and in-canvas rendering?
  • Could you collect and send us your diagnostic log files and your graphics diagnostics (Question mark in the top right corner of the Fusion 360 user interface -> Support and Diagnostics -> Diagnostic Log Files / Graphics Diagnostic),
  • Could you test if this behavior is reproducible for a sample, newly created design in a new project? If not - please also share the link to one of the designs you can see the error for (How to share a Fusion 360 design).

Thanks in advance!

 

Best regards,

Paweł Potyrała
Technical Support Manager

Global Product Support
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