Fusion 360 Keeps Crashing on Startup

[ewilliams361]

Fusion 360 Keeps crashing on startup unable to resolve problem.

20210526T174432 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/NMachineSpecificOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174433 I Version : 2.0.10148
20210526T174433 I UTC offset : -7
20210526T174433 I Loading configuration from:C:/Users/ericw/AppData/Local/Autodesk/webdeploy/production/9b196c6eb71126665f61dbf5a4b48d188eb6263c/Fusion 360.server.config
20210526T174434 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/CJMZK8U73VSF/NGlobalOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174434 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/CJMZK8U73VSF/NGlobalOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174434 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/NMachineSpecificOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174434 I SLM: device id = 5d2bd756-8729-61a4-6125-908ea225015c
20210526T174434 I SLM: Initialized
20210526T174434 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/CJMZK8U73VSF/NGlobalOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174434 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/CJMZK8U73VSF/NGlobalOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174434 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/NMachineSpecificOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174434 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/CJMZK8U73VSF/NGlobalOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174434 I WorkflowTrackManager Initialized with:0 items
20210526T174434 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/NMachineSpecificOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174434 I Disk capacity: 975,684MB Disk free: 754,673MB Percentage free: 77 UIThread: no Time: 0.00026s
20210526T174434 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/CJMZK8U73VSF/NGlobalOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174434 I ADP - 80175225-020e-4d59-afce-6ae238fca98a
20210526T174434 I AnalyticItemCounts Initialized with:0 items
20210526T174434 I searchAndLoad exec path: C:/Users/ericw/AppData/Local/Autodesk/webdeploy/production/9b196c6eb71126665f61dbf5a4b48d188eb6263c/Fusion360.exe
20210526T174434 I PROXY: WindowsProxyOptionId set to Automatic ThreadID: 6816, Function: `anonymous-namespace'::logProxyOpIfChanged, Line: 920
20210526T174434 W PROXY: failed to query IE proxy configuration - The Proxy Auto-configuration URL was not found.

20210526T174434 I PROXY: proxy server set to DIRECT ThreadID: 6816, Function: `anonymous-namespace'::logProxyUsedIfChanged, Line: 947
20210526T174434 I SYNHUB: Loading config files in directory C:/Users/ericw/AppData/Roaming/Autodesk/Synergy

20210526T174434 I SYNHUB: Loading config file C:/Users/ericw/AppData/Roaming/Autodesk/Synergy/NLauncher.syncfg

20210526T174434 I Request(https://ui-dls360.autodesk.com/fusion/version.txt) - workflow: attempt:0 status:200 requestId:
20210526T174434 I Request(https://a360-statusdashboard.s3.amazonaws.com/autodesk_maintenance.json) - workflow:HTTPClient attempt:0 status:200 requestId:f360_HTTPClient__1-60aeeb71-4802869e18f94e2a8ad647ec
20210526T174434 I Request(https://ui-dls360.autodesk.com/fusion/maintenace_services.txt) - workflow:HTTPClient attempt:0 status:200 requestId:f360_HTTPClient__1-60aeeb71-76e027f58dd74af8b31dd27f
20210526T174435 I LaunchDarkly client initialization process is finished successfully! ThreadID: 12796, Function: Ns::LDCSDKWrapper::initLDCallback, Line: 341
20210526T174435 I LD CSDK for type Global was initialized with a total time of 0.000002 seconds ThreadID: 13836, Function: Ns::CSDKLDFeatureFlagsManager::getFlagValue, Line: 141
20210526T174436 I Load Feature Toggle Xml:C:/Users/ericw/AppData/Local/Autodesk/webdeploy/production/9b196c6eb71126665f61dbf5a4b48d188eb6263c/Fusion/Server/Fusion/Resources/FeatureToggle/FeatureToggle.xml
20210526T174436 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/CJMZK8U73VSF/NGlobalOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174436 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/CJMZK8U73VSF/NGlobalOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174436 I Load Feature Toggle Xml:C:/Users/ericw/AppData/Local/Autodesk/webdeploy/production/9b196c6eb71126665f61dbf5a4b48d188eb6263c/FusionDoc/Server/FusionDoc/Resources/FeatureToggle/FeatureToggle.xml
20210526T174436 I C:\Users\ericw\AppData\Local\Autodesk\webdeploy\production\9b196c6eb71126665f61dbf5a4b48d188eb6263c\Applications\Simulation\SimCommon10.dll ThreadID: 15680, Function: DllMain, Line: 22
20210526T174436 I Process attach ThreadID: 15680, Function: DllMain, Line: 23
20210526T174437 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/NMachineSpecificOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174437 I C:\Users\ericw\AppData\Local\Autodesk\webdeploy\production\9b196c6eb71126665f61dbf5a4b48d188eb6263c\Applications\CAM360\SimIdealizations10.dll ThreadID: 15680, Function: DllMain, Line: 16
20210526T174437 I Process attach ThreadID: 15680, Function: DllMain, Line: 17
20210526T174437 I Libeagle app mode: Hosted ThreadID: 15680, Function: void __cdecl Application::cEagleAppPrivate::Init(void), Line: 315
20210526T174438 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/CJMZK8U73VSF/electronoptiongroup_eagle.rc successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174438 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/CJMZK8U73VSF/NGlobalOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174438 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/CJMZK8U73VSF/NGlobalOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174438 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/CJMZK8U73VSF/NGlobalOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174438 D DrawingPIMMgrEventsHandler/subscribe: ENTERING
20210526T174438 D DrawingPIMMgrEventsHandler/subscribe: EXITING
20210526T174438 D PIMMgrEventsHandler/subscribe: ENTERING
20210526T174438 D PIMMgrEventsHandler/subscribe: EXITING
20210526T174438 I Toolbar loader: Stopping...
20210526T174438 I Toolbar loader: Stopped
20210526T174438 I ***startSession: BEGIN
20210526T174438 I the maintenance window is OFF
20210526T174438 I getEntitlement
20210526T174438 I authenticate:begin
20210526T174438 I login start
20210526T174438 I Going to load toolbar customizations files ThreadID: 15680, Function: Nu::ToolbarManager::loadCustomization, Line: 426
20210526T174438 I Just loaded Options file C:/Users/ericw/AppData/Roaming/Autodesk/Neutron Platform/Options/CJMZK8U73VSF/NGlobalOptions.xml successfully ThreadID: 15680, Function: Ns::OptionGroup::load, Line: 616
20210526T174438 I Completed loading toolbar customizations files ThreadID: 15680, Function: Nu::ToolbarManager::loadCustomization, Line: 428
20210526T174438 I AnalyticItemCounts Terminating with:0 items
20210526T174438 I AnalyticItemCounts Initialized with:0 items
20210526T174438 I WorkflowTrackManager Terminating with:0 items
20210526T174438 I WorkflowTrackManager Initialized with:0 items
20210526T174438 D PIMMgrEventsHandler/onAuthenticated: ENTERING
20210526T174438 D PIMMgrEventsHandler/onAuthenticated: EXITING
20210526T174438 I login end 0
20210526T174438 I Autosave background thread started with saveTime: 5
20210526T174438 I LaunchDarkly client initialization process is not finished successfully! ThreadID: 13836, Function: Ns::LDCSDKWrapper::initLDCallback, Line: 345
20210526T174438 I Request(https://js.prd.fusionapi.autodesk.com/fusion360-runtime-config/config.json) - workflow:HTTPClient attempt:0 status:200 requestId:f360_HTTPClient__1-60aeeb75-5d919e99d01f44d48f9ac2d8
20210526T174438 I SLM: Enabled (Production)
20210526T174438 I SLM: Start session deviceId=5d2bd756-8729-61a4-6125-908ea225015c deviceName=Surface-Book-3
20210526T174438 I Workflow start: SLM_startSession 1-60aeeb75-c183ae5ec58e41f88138fd16
20210526T174438 I LaunchDarkly client initialization process is finished successfully! ThreadID: 12796, Function: Ns::LDCSDKWrapper::initLDCallback, Line: 341
20210526T174438 I LD CSDK for type Nonhub was initialized with a total time of 0.333610 seconds ThreadID: 13836, Function: Ns::CSDKLDFeatureFlagsManager::getFlagValue, Line: 141
20210526T174438 I LD CSDK for type Nonhub was initialized with a total time of 0.000002 seconds ThreadID: 13836, Function: Ns::CSDKLDFeatureFlagsManager::getFlagValue, Line: 141
20210526T174438 I Request(https://f360sc-p-ue1.api.cosv2-p-ue1-dn.autodesk.com/api/v1/sessions) - workflow:SLM_startSession attempt:0 status:200 requestId:f360_SLM_startSession__1-60aeeb75-c183ae5ec58e41f88138fd16
20210526T174438 I SLM: session = 21631648

[RajkumarIlanchelian]

@ewilliams361 Can you try some of the solutions I called out in this thread? 

[ewilliams361]

I have tried every suggestion in that thread and others nothing has worked.

[ewilliams361]

Anything I am at a loss...

[RajkumarIlanchelian]

@ewilliams361 Are you getting any crash reports to submit when it crashes? If so can you give me a report ID that I can go of? What happens if you launch Fusion 360 in offline state with no internet? Does it change make a difference? There is a clean uninstall option of Fusion 360 but want to see if anything else can fix this for you. 

[ewilliams361]

I submitted my crash report its in my post did you read it. Offline mode still crashes.

[RajkumarIlanchelian]

@ewilliams361 I don't see any reports in our backend based on your email ID. I don't see any reference to a crash report ID in your original post either. Do you mind sharing a report ID that I can query of? 

[ewilliams361]

Look at the text in my post I posted the crash log in the text OMG

[RajkumarIlanchelian]

@ewilliams361 OK. That is not what I am looking for. It looks like you did not get the crash error report to send it to Autodesk then. 

[ewilliams361]

Where is the crash error repot what I posted is literally called the crash log in system files?

[RajkumarIlanchelian]

@ewilliams361 This is he product crash report that I was looking for. From your comments it looks like you did not receive one. Still investigating what else we can try. 

[ewilliams361]

Uninstalling and reinstalling solved the problem.

When will Fusion 360 support native RTX Quadro graphics cards. I see almost zero improvement with my Quadro card on my Surface Book 3?

[ewilliams361]

The crashing problem is back it is your update. Update stops at 14% and then crashes and closes 360. This is getting extremely annoying. Is there a fix is this a known problem yet?