"The clearance Height must be above the retract height" error, but it is.

"The clearance Height must be above the retract height" error, but it is.

FrodoLoggins
Advisor Advisor
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Message 1 of 6

"The clearance Height must be above the retract height" error, but it is.

FrodoLoggins
Advisor
Advisor

Same selected face.

.4" is larger than .2":

- Time Magazine’s Person of the Year 2006
- Apple M1 Max rMBP A2485 // Latest MacOS // Latest Fusion
- Usually working off files uploaded to Fusion as: Step, STL, SLDPRT. If it matters ask me.
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1,157 Views
5 Replies
Replies (5)
Message 2 of 6

Sudhira
Autodesk Support
Autodesk Support

Hello.

 

Good day to you.

 

I noticed in your video that after selecting the clearance and retract height, it pops up an error "The clearance Height must be above the retract height". It seems like the selection of faces (clearance and retract height)  behaves incorrectly. I would suggest you select the edges instead of faces during the selection of clearance and retract height. For better understanding, kindly watch this video: https://autode.sk/3ODhi3A

 

 


Thanks,
Sudhira Dora
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Message 3 of 6

seth.madore
Community Manager
Community Manager

All due respect @Sudhira , that is not an entirely valid response. It should work regardless of whether edges or faces are selected, and regardless of the order in which they are selected. I will open a task this morning to investigate this.

I found that be first selecting the Clearance Height reference face  and then the Retract Height reference, the error was avoided.

2022-04-27_05h55_34.gif

 


Seth Madore
Customer Advocacy Manager - Manufacturing


Message 4 of 6

seth.madore
Community Manager
Community Manager

I've opened up CAM-36478 to investigate this


Seth Madore
Customer Advocacy Manager - Manufacturing


Message 5 of 6

FrodoLoggins
Advisor
Advisor

Thanks. Here's another example I found:

 

Uploaded file was saved AFTER I was able to get the toolpath to generate.

- Time Magazine’s Person of the Year 2006
- Apple M1 Max rMBP A2485 // Latest MacOS // Latest Fusion
- Usually working off files uploaded to Fusion as: Step, STL, SLDPRT. If it matters ask me.
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Message 6 of 6

FrodoLoggins
Advisor
Advisor

Here's another example I found:

 

Generated fine then come in today and find out I get that error.

 

- Time Magazine’s Person of the Year 2006
- Apple M1 Max rMBP A2485 // Latest MacOS // Latest Fusion
- Usually working off files uploaded to Fusion as: Step, STL, SLDPRT. If it matters ask me.
0 Likes