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Support scaling at 250% (and higher?)

Support scaling at 250% (and higher?)

I'm using a Dell M3800 workstation with a 4K touchscreen. The default scaling is 250%. I know you guys support 200% but if I change my computer settings for that it makes all my programs (including Fusion) run too small, but Fusion360 is very distorted/unreadable at 250%. 

 

27 Comments
Anonymous
Not applicable

Today's update seems to have fixed the distortion issue and most text is now readable; remaining issue is icons, data panel, view cube etc are still tiny... 

 

Did the June 20 update actually go out ? I'm not seeing it.

promm
Alumni
Status changed to: Gathering Support
 
brianrepp
Community Manager
Status changed to: RUG-jp審査通過

Thanks for the submission, but we are archiving due to lack of votes

Isn't this just a matter of yanking an extra conditional someplace ?!?

Anonymous
Not applicable

I don't know what you mean by "yanking an extra conditional". Can you explain how that would fix this issue? 

 

With windows 10 it's possible to lower the screen resolution by about 50% and then lower scaling to 125% and have Fusion 360 be legible. Windows 10 tried to resolve some of the 4k distortion issues on their end so that works better now but some software companies haven't caught up with 4k yet. Every time I switch to Photoshop or Illustrator I have to reset my resolution and scaling to normal 4k settings because Adobe supports high resolution displays and is oversized and distorted at the forced lower resolution/scaling setting.

 

Below is a screen shot of Fusion 360 on a 4k display so you can see what I mean. You can see how the icons are shrunken and text is cut off in many places. On a 4k laptop the view cube is approx 1/4" and the history timeline icons are approx 1/16", way too small to make out. The text in the activity panel is much too small to read. The file name is completely cut off so if you have multiple files open you have to manually switch between them to figure out what they are. Etc. Etc. 

 

Adobe is probably dealing with this issue sooner as many image based artists and designers want to work at the full resolution their images are in, but I'm guessing 3D people just aren't buying these displays yet so there isn't the demand. Autodesk can shelve this issue for now but if the future moves in the direction of high resolution it will have to be dealt with it eventually, or just alienate the audience that does both image based work as well as 3d modeling I guess.

 

Capture3.JPG

I just mean that it seems like 250% is an arbitrary limit in F360 and if so this should be incredibly easy to fix (and / as that screenshot shows, it's obviously necessary)

Anonymous
Not applicable

250% isn't arbitrary, it's the default (and optimal) automatic scaling for a 4k display. Most previous high res displays were defaulting at around 125% or 150% depending on the screen resolution. If I adjust the scaling but not the resolution, the distortions become much worse. Resolution and scaling have to be in sync. To scale at the proper 250% that 4k requires is a fix on Autodesk's end, probably including making their icons higher res and making text space sizes more flexible etc. Now 5k and up displays are coming out so scaling will have to go higher than 250% soon...

 

 

Anonymous
Not applicable

I am having the same problem on my Toshiba satellite p50t-b-112, and it comes with a 4K monitor. 

This problem appears in 3dsMAX too, and it makes it unusable.

The problem appears (as you can see below) at the box from right. The text from the box is very small and this makes it unreadable.

If you try this solution....

It makes the text and the meniu bigger. But not the boxes!

If you try this solution....

It actualy does not work (it is not a compatibility problem from windows)

So in conclusion this is a software problem that the smart guys from Autodesk must resolve because, like it or not, 4K monitors will be a thing in the near future.

I searched 3 weeks for a solution please help me!3dsmax.png

Anonymous
Not applicable

I also posted on Toshiba's page.
And because they are so responsive to their clients... they decidet to do nothing....
Well played Toshiba, well played!toshiba.png

stevehub
Participant

Running Fusion 360 on a High DPI screen results in portions of the UI not being scaled properly and text being rendered so small that it's unreadable.

 

Dropping the resolution of the laptop down to 1/4 resolution (and reseting scaling to 100% in Windows) results in something that's workable, but to do this requires adjusting the settings, logging out [which also means quitting all other apps], logging back in, and then when I need to switch back to High DPI + 200% I need to quit Fusion and do the reverse.

 

The results is a terrible experience on Windows. 

stevehub
Participant

As a [what I hope will be temporary!] work-around, I'm now running Fusion inside of a VM that's @ 1280x800 and then I let vmware scale 2x to native when I make it full screen.  I can see the data panel, dimensions, timeline, etc. again. 

 

Autodesk -- please consider fixing this, or, look at providing an option to disable DPI awareness entirely for Fusion and let Windows just let it render at lower res and naively scale it.  This sacrifices the quality that would be possible with proper DPI support, but at least it makes it useable again.  (See https://github.com/JohnstonJ/QWLaunch for a hack that has been put together to do this for Quicken as an example..)

stevehub
Participant

Here's a work-around..  You can turn off DPI awareness for inidividual applications, at which point Windows will do naive scaling for you.

 

See http://www.danantonielli.com/adobe-app-scaling-on-high-dpi-displays-fix/.

 

TL;DR: Step 1: Set the registry key so that external manifests are used.  Step 2: Copy manifest.txt from the above link and save it as Fusion360.exe.manifest in your Fusion360 folder (for example, C:\Users\steve\AppData\Local\Autodesk\webdeploy\production\170e20e29232e926c336b25090f87dbc0d038a3d).  Step 3: Start Fusion360

Anonymous
Not applicable

@stevehub Just a note on using the manifest file. Every time Fusion updates it creates a new application folder, so you will need to move the manifest file.

stevehub
Participant

@Anonymous good point.. thankfully, not too hard to do.  Would really like to see Autodesk support toggling this in the product (as an option?) in the short-term, with a longer term fix being true support for high dpi screens.

Anonymous
Not applicable

@stevehub Unfortuantely the fix isn't doing it for me. I've made the registry modifications, copied manifest.txt into the folder with FusionLauncher.exe and renamed the manifest Fusion360.exe.manifest. Still not seeing any chances.. any ideas?

stevehub
Participant

@Anonymous -- the only thing that comes to mind is that windows app compat settings are overriding the behavior.  How comfortable are you with regedit?  Look for a value under HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers for C:\Users\<your name>\AppData\Local\Autodesk\webdeploy\production\<guid>\Fusion360.exe.  If it's there, and has a value of HIGHDPIAWARE, that's the problem.  Just delete it -- I've seen one machine where Windows app compat kicked in and decided to flag the app as HIGHDPIAWARE.  No idea why it did that, but it's an easy fix if that's the case.

 

Anonymous
Not applicable

@Anonymous Fusion360.exe.manifest doesn't go in the folder with FusionLauncher.exe, it goes in the folder with Fusion360.exe. It will be in the same root as the FusionLauncher folder C:\Users\{username}\AppData\Local\Autodesk\webdeploy\production\

Anonymous
Not applicable

@Anonymous That did it! Appreciate the help.

stevehub
Participant

@Anonymous -- nice catch, thanks for jumping in!

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