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Martin_Saarenkunnas
182 Vistas, 1 Respuesta

Fusion 360 Admin Install not working under Sysytem Account

Hi

 

We have encountered a problem while mass installing/updating Autodesk Fusion 360 under System Account on windows 11 23H2 Devices. Computers are managed by Intune and are onboarede in Defender For Endpoint. The update process("Fusion Admin Install.exe" --process update --quiet) have always worked fine until now. New version was always installed with the new schortcuts and the old C:\Program Files\Autodesk\webdeploy\production\oldversionfolder was eventuallu removed.

 

But beginning of latest update 2.0.18719 the install will fail at the very end with "FileNotFoundError: [WinError -2147024894] The system cannot find the file specified" right after when the shorcuts are created. Then the shortcuts are being removed by the installer and the streamer.exe closes.

Screenshot 2024-05-06 145558.pngScreenshot 2024-05-06 145530.pngScreenshot 2024-05-06 145811.png

 

So far we have tried:

 

  1. Deleted all the Cached Temp folders. C:\Windows\Temp
  2. Turned on "Troubleshooting Mode" in Defender for endpoint and Disabled All Defender Modules in the workstation.
  3. Tried running the install also "run as" but nothing, ends up with the same error.

 

Regarding defender, there where no alerts in the security center on the machine or in the Defender For Endpoint console. The install\update works under user context, but this has to be done under system and to all users in our enviroment.

 

I m not been abled to find what kind of process/file is blocked or missing. Has Autodesk change the installer logic some how? Out of ideas. Have enyone encountered the same issue lately?

 

Also very strange path in the log file "File "R:\src\adsk\dls\streamer\process\.."

 

BR,

 

Martin