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Anonymous
1800 Vistas, 5 Respuestas

Sketchbook Pro app crashes

My daughter has Sketchbook Pro on my iPad2. When you try to go on it, it shuts off within seconds. It was updated to the 3.3.0 version already. I tried shutting it down, turning on "Restore Preferences", double clicking the little circle button, loading it from the app store, etc. All her drawings are on it and she is freaking out. I am hoping someone can help!

Anonymous
en respuesta a: Anonymous


@Anonymous wrote:

My daughter has Sketchbook Pro on my iPad2. When you try to go on it, it shuts off within seconds. It was updated to the 3.3.0 version already. I tried shutting it down, turning on "Restore Preferences", double clicking the little circle button, loading it from the app store, etc. All her drawings are on it and she is freaking out. I am hoping someone can help!


Try this:  http://knowledge.autodesk.com/support/sketchbook-products#?sort=score

 

If no joy there, you might want to try the ACAD for mac forum (just a hail mary there).

Anonymous
en respuesta a: Anonymous

Thanks!! I'll give that a shot

DarrenP
en respuesta a: Anonymous

you may want to try here: https://support.sketchbook.com/hc/en-us/requests/new?ticket_form_id=149598

DarrenP
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Anonymous
en respuesta a: Anonymous

same problem. I am feeling awkward
Alfred.NESWADBA
en respuesta a: Anonymous

Hi,

 

welcome @Anonymous.autodesk.com!

 

>> same problem. I am feeling awkward

You are in the wrong forum too, this here is about AutoCAD, not Sketchbook.

Try the link DarrenP showed.

 

- alfred -

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Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
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(not an Autodesk consultant)