08-14-2019
02:36 PM
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08-14-2019
02:36 PM
Hello @Anonymous,
Please locate the plug-in on your computer, is it placed in one of the ApplicationPlugins or ApplicationAddins folders on the local drive?
- Make sure the plug-in is installed & placed in one of the ApplicationPlugins or ApplicationAddins folders
-
Make sure you installed it with Administrator permissions (full control)
- Check the APPAUTOLOAD system variable it controls the load behavior for plug-ins When APPAUTOLOAD is set to 0, no plug-ins are loaded unless you manually use the APPAUTOLOADER command dialog window to load it.
Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Natasha
Community Product Support Specialist
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