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I wanted to give an update for anyone else encountering this issue. I submitted a ticket on this issue and was put in touch with a tech support person. After working with him, he confirmed that what I was experiencing was an issue with the software and not user error and he escalated my ticket. He had me create the following video demonstrating the error.
https://knowledge.autodesk.com/community/screencast/c9ca0930-9dda-469e-b53c-83d9ed2ca508
Once the ticket was escalated I started working with a new person. They had me use teamshare so that they could directly observe the issue. After observing what was happening they too agreed that this was a software issue and had a meeting with the developers. After the meeting it was decided that nothing was to be done about the issue and my ticket was closed. The tech support person I was working with apologized that my issue was not resolved and directed me to the software feedback section.
I can't help but feel that because at a glance the issue comes across as user error the design team simply dismissed it without looking at any of the information I provided. While I'm experiencing this problem with 2018, the first tech support person I was working with confirmed that the issue also exists in 2019.
I've found 2 temporary work arounds for this problem which are not ideal but are better then nothing.
The first is to setup the scale bar 12 times larger then what you want. This causes it to be sized correctly with wrong numbers. You can then double click on the numbers and change them to be correct.
The second option is to set up the scale bar correctly and then use the scale tool on the scale bar and increase its size by 12. This also results in a scale bar that is the right size with the right numbers.
The downside to both of these is that certain events in the software will cause the scale bar to "fix" its self causing the numbers to be wrong or for it to shrink (depending on which work around is used). It would be nice if it just worked correctly, but that seems to be too much to ask.