09-30-2015
10:03 AM
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09-30-2015
10:03 AM
Hi,
We have seen this on a couple of users and in both instance a clean uninstall and reinstall of the software only fixed the issue.
Would you be able to test the above workflow. I do understand the inconvenience and I would like to apologize for requesting to do the reinstall but it is the best approach for this issue at the moment.

Vinod Balasubramanian
AutoCAD Industry Support & Escalation Lead