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DWG's are set to the 'AutoCAD DWG Launcher', but some of our users still have their DWG icons displaying blank.
ITO - Application Management
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We have that set for 'AutoCAD DWG Launcher'.
ITO - Application Management
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what happens if your users try to open one of the dwgs?
1. By double clicking in windows explorer
2. By 'open' command in AutoCAD
Once they have a drawing open, does the icon show?
It's possible that they just don't have the icon stored on their machine for some reason.
Here's an article for how to change a filetype icon in windows 7, 8 & 10 (requires additional free software to make the changes) https://www.maketecheasier.com/change-file-type-icon-in-windows/
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This is a little off. I solved this issue by doing the following:
Right Click on any .dwg file > Properties > General Tab > Change the "Opens with" from "Unknown App" to "AutoCAD DWG Launcher" > OK
That worked for me.
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Changing the default app from the context menu didn't work for me but doing the same from Windows Settings > Aplicactios > Default Apps sorted out the issue.