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p.honing
1865 Vistas, 6 Respuestas

AutoCad 2019 crashing and computer seizing

Hi AutoCad community,

 

I am a student and use the free student version of AutoCad 2019. However I have problems with the software from 2018 and 2019. Last year I installed AutoCad 2018 and it worked fine for a few months. Then suddenly the program crashes randomly while performing numerous tasks. So before downloading this year’s edition I performed a clean install with completely removing AutoCad of my laptop and reinstalling it afterwards. But still it keeps crashing and seizing my laptop. I have a one year old HP power pavilion with an i7-7700 and NVIDIA GeForce GTX 1050 4gb graphics card and 8 GB RAM. I already have updated AutoCad and the Graphics card with the latest updates. Which on the graphics card was also a clean install. But yet I still have the same problems. So far I got the error codes: C3C7F0D7h, 60A8F0D7h and at last 4DD6551Fh. But I can't find what these error codes are. So if anyone know how I can fix the problems or at least can tell me if they are software or hardware problem. Because I now can't use AutoCad.

 

Thank you in advance,

 

Yours,

Paul