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Anonymous
1518 Vistas, 9 Respuestas

Autocad does not run on my laptop ( STOP CODE "VIDEO_TDR_FAILURE")

Hello,

I have an issue running AutoCAD on my laptop. I downloaded and installed any of previous version (2017,18,19), but every time I start using it is giving me the error Stop code: "VIDEO_TDR_FAILURE" and my laptop restart again.

I took my laptop to Microsoft IT department and they told me to contact Autodesk team as they say that the laptop is fine to run AutoCAD. 

 

Thanks,

Vincent Rutahintare