05-10-2018
08:42 AM
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05-10-2018
08:42 AM
Hi @Anonymous,
I have highlighted the hotfixes that I would start with. The ones below the top 3 are probably already part of Service Pack 1 so they are not likely to make any difference.
I am also guessing that while updating is always good, it is not likely to fix the issue. I suspect the real cure will be an uninstall and reinstall. Before you can do that however you will have to track down the Account Manager so you can have the products available in your account. Perhaps your IT person can help you do this.
Please select the Accept as Solution button if my post solves your issue or answers your question.
John Vellek
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