- Marcar como nuevo
- Favorito
- Suscribir
- Silenciar
- Suscribirse a un feed RSS
- Resaltar
- Imprimir
- Denunciar
Hi Jeff,
Let's start by finding out what is installed on your system. In AutoCAD, type About to get the version number. Please let me know what this is. Then you can go to this page and click on 'Service Packs and Fixes' to locate updates and fixes that you can download manually.
If you elect to proceed with an Uninstall first, then follow the steps carefully. When you go to your account page, you should see AutoCAD 2016 available for download. If you don't see this then verify that you are the account manager for your products. From the limited access that I have, it appears that Jodi in your office has this role. Please make sure that she has enabled your Autodesk account.
Please select the Accept as Solution button if my post solves your issue or answers your question.
John Vellek
Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!
Autodesk Knowledge Network | Autodesk Account | Product Feedback