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Anonymous
en respuesta a: Anonymous

Hi John!

Thanks for the reply. I can't even get out of the gate with this, I am not seeing anything in my account that mentions updates or checking for updates. I am using AutoCAD 2016.

I also looked at the article you referenced and clicked on the appropriate "links", starting with "Perform a Clean Uninstall" then the "Microsoft Fix It Tool", then "Installation Media from your Autodesk Account". Here again, no media that I can see in my account.

I'm not really sure what this all means or how to proceed.

I've been using AutoCAD for 18 years and have only started having problems since last September, most of which I have figured out a work-around. Not an efficient way to get things done and quite frustrating due to no help within the company I work for.

 

Thanks John!

Jeff