Anuncios

The Autodesk Community Forums has a new look. Read more about what's changed on the Community Announcements board.

Anonymous
403 Vistas, 7 Respuestas

Block Properties in .dwg file

I am trying to modify (update) a .dwg file, by replacing a couple of "blocks" that I previously inserted with updated blocks (for a new revision) at the same location and scale. I have always been able to highlight the block in question, then do a Right Mouse and click on "Properties", at which time a table would pop-up with the name, location, scale, etc. of the current block. When I do this now, the "Properties" pop-up is blank but I can get it to display some info by clicking on a "Select Objects" option in the top right corner of the pop-up. The problem is this displays properties of the .dwg file and not the block in question.

The attached .dwg file is what I am working on. The blocks I'm looking to update are the "Drill Chart" and the "PCB shape" above it.

I am guessing some setting has changed but I have no idea what or where. Does anybody have an idea how I can resolve this issue?

Thanks in advance,

Jeff Hollerud

john.vellek
en respuesta a: Anonymous

Hi @Anonymous,

 

i am sorry you are seeing an empty properties palette.  This is a known issue that can be corrected by following the steps in this article.

 

The first step is to check for all updates in your account page or in your Autodesk Desktop App.

 

If that does not correct it then there are additional steps that are outlined. Please let me know if you have problems following the steps and I will be happy to help.

 

 

Please select the Accept as Solution button if my post solves your issue or answers your question.


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

Autodesk Knowledge Network | Autodesk Account | Product Feedback
Anonymous
en respuesta a: Anonymous

Hi John!

Thanks for the reply. I can't even get out of the gate with this, I am not seeing anything in my account that mentions updates or checking for updates. I am using AutoCAD 2016.

I also looked at the article you referenced and clicked on the appropriate "links", starting with "Perform a Clean Uninstall" then the "Microsoft Fix It Tool", then "Installation Media from your Autodesk Account". Here again, no media that I can see in my account.

I'm not really sure what this all means or how to proceed.

I've been using AutoCAD for 18 years and have only started having problems since last September, most of which I have figured out a work-around. Not an efficient way to get things done and quite frustrating due to no help within the company I work for.

 

Thanks John!

Jeff

john.vellek
en respuesta a: Anonymous

Hi Jeff,

 

Let's start by finding out what is installed on your system. In AutoCAD, type About to get the version number.  Please let me know what this is. Then you can go to this page and click on 'Service Packs and Fixes' to locate updates and fixes that you can download manually.

 

If you elect to proceed with an Uninstall first, then follow the steps carefully.  When you go to your account page, you should see AutoCAD 2016 available for download. If you don't see this then verify that you are the account manager for your products. From the limited access that I have, it appears that Jodi in your office has this role. Please make sure that she has enabled your Autodesk account.

 

 

Please select the Accept as Solution button if my post solves your issue or answers your question.


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

Autodesk Knowledge Network | Autodesk Account | Product Feedback
Anonymous
en respuesta a: john.vellek

Hi John,

The Product Version says: M.107.0.0 AutoCAD 2016 SP1

There are quite a few updates and fixes, not sure which ones are applicable.

I don't know about doing the uninstall but it appears as if there is no AutoCAD 2016 available for me to download. I'm pretty sure that I am not the account manager and not sure who Jodi is, as she is probably at another facility of ours. I doubt that my Autodesk account is enabled.

 

Jeff

john.vellek
en respuesta a: Anonymous

Hi @Anonymous,

 

I have highlighted the hotfixes that I would start with. The ones below the top 3 are probably already part of Service Pack 1 so they are not likely to make any difference.

Capture.PNG

I am also guessing that while updating is always good, it is not likely to fix the issue.  I suspect the real cure will be an uninstall and reinstall. Before you can do that however you will have to track down the Account Manager so you can have the products available in your account.  Perhaps your IT person can help you do this.

 

 

Please select the Accept as Solution button if my post solves your issue or answers your question.


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

Autodesk Knowledge Network | Autodesk Account | Product Feedback
Anonymous
en respuesta a: john.vellek

Hi John,

I ended up working with someone to reinstall AutoCAD 2016 and that resolved the issues.

Thanks much for your help yesterday-I appreciate it!

 

Jeff

john.vellek
en respuesta a: Anonymous

Hi @Anonymous,

I am glad to hear that it worked. I’ve just accepted the response to your post as a solution so that others can benefit from the information.

 


In the future, please click on the ‘Accept as Solution’ button if/when relevant. Please feel free to let me know if you have any questions or concerns!




John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

Autodesk Knowledge Network | Autodesk Account | Product Feedback