11-27-2017
12:44 PM
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11-27-2017
12:44 PM
From the little reading I have done on Apple's forums, mismatched fonts can sometimes cause issues in the Preview app. I would suggest that your Mac user try using a different viewer such as Adobe Acrobat Reader DC, PDFelement or PDF reader. It would be interesting to see if these other apps work properly.
Personally I have never had an issue opening PDFs on my Mac but I do have Adobe Acrobat installed too and don't rely on the Preview app very much.
John Vellek
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