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unhandled exception cf00000fd (cf00000fdh) at address a9e19470h ARX
Hello all,
Recently I have started having problems with autodesk autocad, 3dsmax, revit, they not respond and crash as I try to open them. For example as autocad is loading I get the error message;
“unhandled exception cf00000fd (cf00000fdh) at address a9e19470h”
In a box headed “Exception in acexperience.arx ARX Command”
I have attempted to uninstall and reinstall to no avail. Any help would be greatly appreciated.
Kind Regards
Andrew
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Hi,
>> In a box headed “Exception in acexperience.arx ARX Command”
This can only be an exception of AutoCAD, not from 3DSMax or Revit, am I correct?
Can you unplug your workstation from all networks ... does AutoCAD (and the other software) then start and work well?
- alfred -
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
------------------------------------------------------------------------------------
(not an Autodesk consultant)
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Hi sorry,
Yes you are correct the message only appears on autocad however all my autodesk product are crashing on start up, I don't know if this is connected or not. I've tried to focus on autocad as that's the program I mainly use.
As for unplugging from a network, The programs are student licensed on my laptop.
Kind Regards
Andrew
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Hi,
>> As for unplugging from a network, The programs are student licensed on my laptop.
My question was: when you disconnect your workstation (or laptop) from all networks (LAN, WLAN, ...), does AutoCAD then start and work well?
- alfred -
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
------------------------------------------------------------------------------------
(not an Autodesk consultant)
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oh sorry I misunderstood! I've just tried it and I am still getting the error.
Kind Regards
Andrew
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Hi,
other trials are
- create a new Windows user account, login with that account, start AutoCAD and see if the error appears again
- turn off antivirus software, right-click the AutoCAD start icon and use option "start as administrator"
>> I have attempted to uninstall and reinstall
Did you do a clean uninstall as described >>>here<<<?
Good luck, - alfred -
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
------------------------------------------------------------------------------------
(not an Autodesk consultant)