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John, attached are the 2 fonts we have installed. We started using it in Windows 7, but then it was excluded from Windows 10.
pendean, as mentioned above, it was a Windows font in 7, but removed in 10. And it works with 3rd party printers like CutePDF.
Also, on further troubleshooting, I found that with the DWG to PDF, if I only untick the 'capture fonts' box & leave the 'convert to geometry' unticked, it works AND the pdf file size is a lot smaller.
Ultimately, because Windows don't support this font anymore & therefore why should I ask Autodesk to do it, that may be the answer. Because although as humans we all want things to never change & work the same way forever, changing a setting and saving people some time for more important things is the way forward.