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kishrig
1842 Vistas, 3 Respuestas

AutoCAD 2017 very slow print preview & print

This particular user has an issue with very slow print preview / printing. Doesn't matter what size the drawing is. We tried a couple different ones. If he clicks to plot, chooses to hide the legacy, and then clicks on preview - it takes almost 3 minutes for the preview to come up. We timed it!

 

6 month old computer. New install of AutoCAD 2017

Xeon 2 core 3.5Ghz

Windows 10

64GB ram

Nvidia Quadro M5000 video card

 

I have tried the exact same drawing on an older computer, also using AutoCAD 2017 - same process and it takes about 25 seconds. 

 

What we have tried:

  • using the older version of DirectX
  • updating the video card drivers
  • running all the autoCAD patches
  • making sure all windows updates are run
  • turned off video acceleration
  • made sure only one video card was enabled in Device Manager
  • Emptied the temp folder

Anything else I should look for / try / change?

 

Note: we have approximately 30 people with similar setups and he is the only one having this particular issue. The Win7 computers seem to work better for some reason. maybe its a Windows10 setting somewhere???

 

Thanks in advance!!