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Alfred.NESWADBA
en respuesta a: Flatpicker

Hi,

 

>> Yes, we were able to recover the lost work via bak files

I would now check the permissions of the users, maybe they don't have all permissions, so rename from dwg to bak works, but creating a dwg fails or something like that.

Also an antivirus software might block actions like renaming or saving. That can be tested by configuring file extensions to not be scanned/blocked (*.DWG, *.BAK, *.DWL, *.DW2, *.DWK, *.SV$, *.AC$)

 

- alfred -

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Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
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(not an Autodesk consultant)