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Alessandra.G
en respuesta a: Anonymous

Hi @Anonymous,

 

You can transfer the license from one computer to another but there are a few things I would check before doing that:

 

-version: if the license is up to three versions back from the most update one, you can find the download links in our Virtual Agent here. You can directly download the version you need and then activate it with serial number and product key or userID and password (depending on which license you are using)

 

-system requirements: if the license is older than three versions back, you won't find a download link on the virtual agent but you can still try to get in touch with our customer service -although no guarantee that they can provide you with the download links if the version is too old. If this is the case, I would suggest that you also check the system requirements for your specific product.



Alessandra G