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Anonymous
1432 Vistas, 13 Respuestas

icons don't work

I'm having problems with AutoCAD electrical 2016 today. I had clouds with question mark icons on all my icons.

I cuiunload ACAD.cuix and cuiunload ACADE.cuix and then cuiload acad.cuix and cuiload acade.cuix

 

then I did a profile reset.

 

Then did the cuiunload then load again. No luck

then I changed profiles. this profile shows the Icons but they don't work. if I click on the project manager folder, down on the command line I get "unknown command: aeproject".

 

If I click on the schematic tab then click on the Icon menu button, down on the command line I get "no function definition: ace_dlg_cip_chk"

 

I had this problem last year and got through it, it happened again.

 

any suggestions??

 

john.vellek
en respuesta a: Anonymous

HI @Anonymous,

 

Did the Reset Settings to Default work for you? Can you logon as a different user to see if everything works?

Please select the Accept as Solution button if my post solves your issue or answers your question.

 

 


John Vellek


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hencoop
en respuesta a: Anonymous

If you keep your old email correspondence, search them for what you did to fix it. (I depend upon mine this way).

 

It sounds like your AutoCAD Support File Search Path and/or your Customization Files paths got wiped out.  This can happen if your locations are on a network share and the connection gets broken before AutoCAD is initially opened.  If you save a backup copy of your profile you can use that to restore them after you get the network connection restored.

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Anonymous
en respuesta a: john.vellek

Project Manager works now.

 

Under the projects tab

When I click on title block setup or title block update, nothing happens

 

Under the schematic tab

clicking on Icon menu doesn't do anything

 

john.vellek
en respuesta a: Anonymous

Hi @Anonymous,

 

What steps have you taken so far?


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

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Anonymous
en respuesta a: john.vellek

I did the reset setting to default as you mentioned.

 

john.vellek
en respuesta a: Anonymous

HI @Anonymous,

 

Did you also try logging on with a new user account? If it works there then that means that your profile is damaged in some fashion. If it doesn't work then I suggest a clean uninstall and then reinstall to fix the issues.

 

 

Please select the Accept as Solution button if my post solves your issue or answers your question.


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

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Anonymous
en respuesta a: john.vellek

We are a small company and don't have an IT dept. 

Could I get someone to walk me through on the phone?

john.vellek
en respuesta a: Anonymous

Hi @Anonymous,

 

You can schedule a call or try a CHAT from your account page.

 

If you have other users, have one of them try logging onto your computer to see if it works properly.


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

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Anonymous
en respuesta a: john.vellek

Ok, I will after lunch

john.vellek
en respuesta a: Anonymous

Hi @Anonymous,

 

Did the other user logon to your computer? Did everything work normally then?


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

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Anonymous
en respuesta a: john.vellek

I did a complete uninstall, then installed ACADE 2017.

 

john.vellek
en respuesta a: Anonymous

Hi @Anonymous,

So everything is working normally then?

 

 


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

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Anonymous
en respuesta a: john.vellek

yes