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Is the directory under MY DOCUMENTS on your PC? or on a server? Or on a thumbdrive? Or an external harddrive? under MY DOCUMENTS on my PC
When did this problem start? today, this week, this month, this year, 2015, 2014, 2013? I'm non sure but could be last year (2014).
The call center PC service of my firm, for resolve the problem installed TRUE VIEW DWG.
And the problem have been resolved, but I got a problem in WORD: every time I open a document in word starts the reinstallation of TRUE VIEW DWG. At last I asked the call center to resolve the problem of word and I got two problems: word and autocad launcher.
After a month the reinstalled autocad and now I have only the problem of Autocad launcher.
Well, now I can ask to reinstall TRUE VIEW DWG too, resolve the problem of autocad Launcher and get the problem of word again ( and maybe at the moment could be the less bad solution), but I wonder if there is a better solution.
thanks salvatore